McDonald’s mobilizes workers for job and educational growthA fast-food giant is using mobile technology to help employees manage their careers. Exclusive: Former El Corte Ingles head looks at retail redefinitionRetailers need to evaluate the need for industry transformation in areas including the store and training. NRF 2020: The year technology got practical The most striking thing about the NRF 2020 Vision conference was the lack of striking things. Cavender’s saddles up for streamlined task management Texas-based Cavender’s is keeping up with growth by enabling consistent oversight of tasks for store and district managers. NRF 2020: It’s the customer, stupid Two sessions at the NRF 2020 conference in New York highlighted how focusing on customer service results in higher sales. Express cutting jobs Express is reducing the size of its workforce. Kronos survey finds many stores were understaffed for holiday season Only one in three stores were fully prepared in terms of holiday staffing. Marks & Spencer shifts into advanced scheduling A British retail giant is combining employee communication channels to enable real-time, collaborative shift management. Things Remembered keeps productivity in mind A specialty gift retailer is optimizing workforce performance with artificial intelligence (AI). NRF session preview: Maximizing frontline performance Store associates are key to providing one of the few components that online retailers cannot match: the human touch. First Previous 97 98 99 100 101 Next Last