Cavender’s saddles up for streamlined task management

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Cavender’s saddles up for streamlined task management

By Dan Berthiaume - 01/15/2020
Cavender’s storefront

Texas-based Cavender’s is keeping up with growth by enabling consistent oversight of tasks for store and district managers.

The specialty western apparel/footwear retailer operates 84 stores across 11 Southern and Midwestern states. Already leveraging technology from workforce management solutions provider Kronos to automate its HR, payroll, timekeeping, and scheduling processes, Cavender’s decided to implement the Kronos task application to simplify its entire task management process.

Deploying the automated Kronos cloud-based task management solution, Cavender’s streamlines how tasks are communicated and executed, replacing the previous email-based process managers used to communicate tasks ad hoc. In addition, the task management tool providers Cavender’s the ability to add visual instruction to any task, helping ensure corporate standards are maintained at every location.

Furthermore, district managers gain real-time visibility into the status of assigned tasks, as well as multiple options within the application to confirm completion and quality of work. These include photo validation across all stores in their region. Intuitive dashboards provide anytime-access to distributed workload, reference materials and training videos, and will be accessible to management teams via in-store tablets and desktop computers district managers will additionally be given access via their personal mobile device.

By empowering store managers to assign priority tasks directly to their teams, Cavender’s hopes to help balance store workload, in turn delivering a superior employee experience and driving higher productivity. Once fully adopted by management, Cavender’s plans to introduce the task solution to associates. Cavender’s also intends to fine-tune labor forecasting and create employee schedules to align with store workload.

“Although we were founded on the belief of creating success through hard work, technology for the modern workplace now enables Cavender’s to work smarter, not harder,” said Jillian Wiese, director of store operations, Cavender’s. “Our decade-long partnership with Kronos has optimized both customer service and productivity and is keeping us on the leading edge of workplace automation in retail.”