CSA Exclusive: Chipotle will fill your order – however and wherever you chooseChipotle Mexican Grill is connecting the digital and in-store sides of the customer experience. Study: Automated call centers carry hidden costA new survey indicates call center automation drives away customers, incurring losses. Survey: Social media affects less than half of consumers Social influencers in particular are failing to resonate with many shoppers. Kendra Scott keeps customers informed with inventory awareness A fast-growing specialty jewelry retailer leverages granular data insight for targeted recommendations. Report: Rent the Runway cites warehouse system in service issues The fashion rental pioneer is reportedly facing widespread complaints of late and missed deliveries. Hot Topic stays on top of the latest data trends The specialty apparel/accessories retailer is automating the collection and analysis of data. Casey’s General Stores gets specific about customer feedback A Midwest convenience store retailer is responding to store events in real time. Lucky Brand doesn’t leave customer experience to chance Lucky Brand is obtaining new levels of enterprise visibility in an effort to maximize customer satisfaction. Office Depot combats in-store wait times with mobile app The office supply retailer is seamlessly removing stress from its brick-and-mortar print and copy services. Microsoft takes competition with Amazon to new level Microsoft is competing with Amazon – by helping retailers compete with Amazon First Previous 256 257 258 259 260 Next Last