Survey: The top reason for online grocery shopping is…Six in 10 consumers who purchase groceries online agree on one driving factor. April Fools press pitches – this year, they got meThe public relations industry has long had a taste for April Fools gags, and an unusually believable press release had a veteran reporter going today. Podium recognizes messaging innovation in retail A leading customer messaging platform is honoring three multi-location retailers using its solutions to enhance customer engagement and boost revenue. Specialty footwear retailer M. Gemi turns customers into sellers M.Gemi, a Boston-based Italian footwear brand, is creating a new social sales program – for its top customers. Clarins holds the cookies, serves triggered emails A global skincare brand is delivering highly personalized, one-to-one email promotions to customers – at scale. CSA Q&A: EY talks about staying relevant, building trust with consumers COVID-19 caused profound changes in how consumers live their lives and retailers must adapt their selling strategies accordingly. Redefining customer experience in response to BOPIS The rise of omnichannel shopping has changed consumer expectations, and retailers must adjust accordingly. Online furniture retailer streamlines visual merchandising with AI Coleman Furniture is building visually focused customer journeys around the products customers are most likely to buy. Survey: Customer experience initiatives should not end with COVID-19 Consumers appreciate the increased digital engagement from brands during the pandemic, and want it to continue beyond COVID-19. Lowe’s celebrates spring – all April and across channels Fans of spring have a month of themed omnichannel events to look forward to at Lowe’s. First Previous 163 164 165 166 167 Next Last