Borders co-founder launches robotic fulfillment serviceRoboFS is designed to enable quick, touchless order fulfillment. Survey: Consumer behavior continues shifting during pandemicComparative surveys conducted in March and April demonstrate many COVID-19-related consumer trends have accelerated since the crisis began. Analysis: Only bright spots in April were online, grocery In April, total retail sales plummeted by 20.9% on a year-over-year basis. Survey: Retailers see BOPIS as gaining importance Buying and returning online purchases in physical stores is becoming a routine retail offering. Expert Analysis: Retailers Embrace a Brave New Industry COVID-19 is altering consumer behaviors and many of these shifts could be permanent. Amazon opens SNAP pilot to more consumers Amazon is now accepting federal benefit payments for online grocery orders in four additional states and Washington, D.C. Rite Aid further expands delivery with Instacart assistance Rite Aid is partnering with Instacart to enable on-demand delivery of essential healthcare and grocery items during the COVID-19 pandemic and beyond. 1-800-Flowers provides peer support during COVID-19 A specialty gift retailer is offering customers going through life events access to a virtual help network. Publix joins prescription delivery trend as pandemic continues Publix is the latest retailer to offer home delivery of prescription medication in the midst of COVID-19. Survey: Online shopping, customer concerns rise during pandemic COVID-19 is creating new e-commerce patterns and anxieties among consumers. First Previous 350 351 352 353 354 Next Last