Fashion retailer uses new solution to step up self-serviceThe parent company of Fabletics, the fast-growing activewear brand, is using a new kind of chatbot to drive customer service. Fast-growing beauty/wellness brands goes with AppleA company-wide migration to Apple technology is positioning Rituals to deliver more personalized experiences — for customers and associates. Online furniture e-retailer adds interior designers to its offering Wayfair now offers a platform that connects designers with online customers — for a small fee. Sam’s Club reportedly transitions store into e-commerce hub Walmart’s wholesale club store division is putting one of its closed stores to good use. C-store chain reaps rewards from loyalty program Yesway’s loyalty program is driving nearly half of its members from the gas pump into its convenience store. Kroger in partnership with Chinese e-commerce giant Kroger Co. is continuing its push into online retail by teaming up with Chinese e-commerce site — and Amazon rival — Amazon rival Alibaba Group. Lowe’s positioned for digital payment options A home improvement giant’s credit card partnership could fuel new mobile payment options. Sainbury’s in U.K. first with cashier-free convenience store Sainsbury’s is piloting a cashier-less, grab-and-go experience at one of its convenience stores in London. Happy Returns is "getting schooled" A concept dedicated to in-person returns of online purchases is targeting students with its newest sites. Fragrance retailer uses AI to manage price and promotions internationally Douglas is creating a new pricing strategy that focuses on its customer segments, even those in other countries. First Previous 839 840 841 842 843 Next Last