Shopkick: Consumers ready to return to stores — with caveatsA new survey reveals anxieties and expectations consumers have about shopping in stores as COVID-19 restrictions are lifted. Starbucks individualizes loyalty offersA global coffee giant ensures that it keeps the personal touch. Include the human factor in your post-pandemic technology plans As retailers prepare for an increasingly technocentric “new normal” following COVID-19, they should design strategies around consumer behavior. Survey: Consumer behavior continues shifting during pandemic Comparative surveys conducted in March and April demonstrate many COVID-19-related consumer trends have accelerated since the crisis began. Expert Analysis: Retailers Embrace a Brave New Industry COVID-19 is altering consumer behaviors and many of these shifts could be permanent. Study: Use of cash, checks on decline during pandemic The COVID-19 pandemic is altering the way Americans pay and shop. Four new tech solutions to promote health, safety of employees, customers With COVID-19 changing the way many retailers operate their stores and distribution centers, tech providers are offering innovative solutions designed to reduce the risk of infection. Survey: Retailers see BOPIS as gaining importance Buying and returning online purchases in physical stores is becoming a routine retail offering. Weis Markets applies AI to pricing A mid-Atlantic grocery retailer is ensuring the success of its pricing strategies with advanced analytics. Amazon to bring new COVID-19 face shield model to market Amazon is applying its drone knowledge to produce face shields with a 3D printer. First Previous 590 591 592 593 594 Next Last