Survey: As e-commerce grows, so do delivery problemsFailed deliveries are a near-universal issue for e-commerce retailers, and customers aren’t happy. Key considerations for digital transformation in retailFacing macro-competitive pressures coupled with the pandemic’s impact, retailers are forced to develop cloud-centric IT capabilities to improve customer experience and scale. Leading New Zealand retailer mobilizes for improved task management New Zealand’s largest home improvement chain is streamlining enterprise communications to enhance store execution. Sephora keeps top spot for personal experience A familiar name is ranked number one in the fourth annual Retail Personalization Index. Survey: Brands can build consumer trust with product quality A heightened emphasis on e-commerce has made brand trust the top priority of consumers, according to a new survey. Charming Charlie revival continues Charming Charlie is extending its comeback efforts online. Best Buy targets older adults with mobile health offering Best Buy is providing a full array of health and safety services via Apple Watch. Trader Joe’s leads again in customer satisfaction as overall retail satisfaction declines Trader Joe’s kept its customer satisfaction score steady during 2020, which is more than most other retailers can say. Walmart boosts ad network with three new partners Walmart is building up the advertising partner network it launched in January 2020. Fabletics finds solution for better search performance An activewear retailer with a Hollywood connection is boosting its search revenue and transaction rate metrics. First Previous 479 480 481 482 483 Next Last