Sam’s Club rolls out smart lockers for safeguarding employees’ handheld devicesSam’s Club is ensuring that the handheld devices used by store associates are kept safe and properly charged. Buybuy Baby revamps registryA leading specialty baby products omnichannel retailer is expanding the offerings it includes as part of its customer registry. The most common online delivery problems are… Consumers frequently encounter issues with deliveries of e-commerce purchases, and retailers can pay a price. La-Z-Boy drives growth with enterprise data A furniture brand is supporting a brand reinvigoration effort by enabling the sharing of information across the company. Road Runner Sports recognizes high-value shoppers with digital signs A specialty fitness shoe retailer is personalizing the in-store experience for select customers with a digital signage solution. Online marketplace Mercari pilots ChatGPT-based customer service bot Mercari is beta testing a conversational shopping assistant equipped with a next-gen artificial intelligence solution. Deloitte: Creator videos hold potential for retailers A new survey reveals consumer attitudes toward user generated content (UGC). Customers rate traditional chatbots vs. ChatGPT assistants Not all artificial intelligence (AI)-based customer service chatbots are created equal. LeBron James-owned athletic brand Uninterrupted enters mobile commerce A specialty athletic brand co-founded by a pro basketball legend is expanding its direct-to-consumer business with a new mobile app. Giant Eagle relaunches print circular with omnichannel upgrade Cleveland-area Giant Eagle customers will be the first to receive a new print circular with extra mobile-enabled features. First Previous 192 193 194 195 196 Next Last