Salesforce: Global online holiday sales reach $1.17TOnline holiday shoppers spent more than $1 trillion during the 2023 season. Three retail tech trends to watch at NRF 2024The NRF 2024 “Big Show” will give a good indication of how key retail technology solutions are evolving. IBM: AI can improve shopping experience New data indicates that artificial intelligence (AI) could be a valuable tool for boosting customer satisfaction. Specialty apparel retailer Veronica Beard launches mobile clienteling Veronica Beard is deploying a single, streamlined solution for personalized customer interactions and remote sales. Adobe: Online holiday spending hits record-breaking $222 billion Healthy Cyber Week activity and strong buy now, pay later (BNPL) usage helped drive holiday e-commerce spending to new heights. Kearney: Three retail predictions for early 2024 As retailers move into 2024, they should focus on liquidating inventory. Helping Brick-and-Mortar Stores Move at the Speed of Digital Shopping If a consumer goes to a familiar website with a specific purchase in mind, they can find the item and check out with just a few clicks. How popular are points payments? A new survey reveals consumer attitudes toward redeeming loyalty currency for online and in-store payments. AI to influence $194 billion in online holiday sales Artificial intelligence (AI) and buy online, pickup in store (BOPIS) are retail tech trends to watch this holiday season. Exclusive Q&A: Amazon makes SNAP payments a priority In the past three years, Amazon has dramatically expanded its efforts to accept federal benefit payments for online and in-store grocery orders. First Previous 11 12 13 14 15 Next Last
