Chopped Leaf integrates data on cloud-based POS; to open 25 stores
A fast-casual restaurant chain seeks to obtain better enterprise insight and decision-making capability as it prepares for growth.
Chopped Leaf, a banner of Innovative Food Brands, is deploying the cloud-based Oracle Simphony Cloud POS solution in an effort to integrate customer and operational data on a single, integrated platform.
As a result, Chopped Leaf intends to speed real-time reporting and make faster decisions to support efficiency and growth. The company also finds it can enable franchisees to more quickly on-board and train staff and deliver faster service.
Chopped Leaf, which focuses on fresh, customizable salads and bowls, is upgrading its POS as it plans to open 25 new locations in 2025.
"As a company looking to grow both across North America and internationally, modernization and consistent processes are crucial to ensuring we provide an efficient and exceptional dining experience at every location," said Genti Kongjika, executive VP, Innovative Food Brands (IFB). "The move to Oracle Cloud is part of our strategy to align technology with our ambitious business plans."
To date, 25 Chopped Leaf restaurants are utilizing the Simphony solution, with the remaining 100 stores in the U.S. and Canada expected to go live by this fall.
Chopped Leaf is also using Oracle Workstation 6 and Kitchen Display Systems technology in an effort to modernize its operations and provide a consistent, reliable technology experience for restaurant staff.
In addition, utilizing the library of validated restaurant integrations on the Oracle Cloud Marketplace, Chopped Leaf has also expanded its online delivery channels and plans to add a new loyalty solution.
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"Modern diners demand a swift and seamless experience, whether dining in or ordering online," said Alex Alt, executive VP and GM, Oracle Consumer Industries. "With Simphony, Chopped Leaf has empowered its franchisees and their staff with the tools and real-time sales data they need to optimize operations, enhance customer satisfaction, and support rapid growth."
