OPERATIONS / SUPPLY CHAIN

Starbucks names Adobe tech head as its first CTO
Starbucks Corp. is looking to someone with detailed knowledge of developing technology solutions as its new chief technology officer.

The coffee giant has named Gerri Martin-Flickinger, who previously served as senior VP and CIO of Adobe, as CTO effective Nov. 2.

In her new role, Martin-Flickinger will lead the global IT function and play a key role in shaping the technology agenda across the Starbucks business. Interestingly, in her previous life she played a key role in enabling Adobe’s transformation to a cloud-based business.
Whole Foods Market cuts ties with prison labor program after backlash
On the heels of lackluster quarterly sales, job cuts and an overcharging scandal, Whole Foods Market is getting another round of bad publicity, and this time it’s about prison labor.

The retailer will stop selling food produced under a prison labor program. Specifically, it said it will stop selling tilapia sourced from Quixotic Farming and cheese distributed by Haystack Mountain Goat Dairy. Both companies partner with Colorado Correctional Industries (CCI), a division of Colorado's Department of Corrections.

Home Depot adds IT, cybersecurity expert to board

Nearly a year after a massive data breach, the Home Depot is looking to a cybersecurity veteran to add expertise to its board directors.

The world's largest home improvement retailer said it has appointed Linda R. Gooden to the company's board of directors. Gooden will serve on the company's audit and leadership development and compensation committees. Her appointment gives the company 12 directors, 11 of whom are independent.
Bigcommerce makes large shipping, fraud effort

Online shopping platform Bigcommerce sets expectations high with its name. Hot on the heels of offering the “Buyable Pins” Pinterest shopping feature and Twitter “Buy Now” social commerce button to its merchants, Bigcommerce is launching partnerships to simplify shipping and fraud detection.
Pizza retailers bring loyalty to customers

October is National Pizza Month, and two pizza chains are using mobile and social technology to heat up their loyalty programs as the weather cools.

The Los Angeles-based, 200-plus-unit California Pizza Kitchen will leverage a Paytronix-powered mobile rewards program.

Leveraging geofencing to identify members of its Pizza Dough loyalty program when they are near stores, California Pizza Kitchen will send push/pull mobile messages with a special October promotion offering 25% savings.
U.S. retailers losing $60 billion a year to fraud

A new survey has revealed some more glum news about shrink in the U.S. retail industry.

The 2015 U.S. Retail Fraud Survey by Retail Knowledge and Volumatic has estimated that U.S. retailers are losing $60 billion a year to shrink -- up from $57 billion last year. And employee theft is the single biggest cause of loss to retailers.
Sam’s Club makes major strategy, personnel moves

Sam’s Club made some expansive personnel and strategy changes focused on merchandising on the same day that Walmart announced job cuts at its home office in Bentonville, Arkansas.

In a memo sent to Sam’s Club employees on Friday, Sam’s Club CEO Rosalind Brewer said the company “has been conducting an in-depth analysis of its business to map out a winning path for the future of Sam’s Club.”

The four key elements to the new strategy include:
Krebs: Fraudsters show plenty of innovation

Whatever your opinion of fraudsters who steal and resell consumer credit card data, you can’t deny they are highly innovative.

This was the key message of a presentation security blogger Brian Krebs gave at the Gartner Symposium ITxpo 2015 in Orlando, Florida, on Oct. 4.
Walmart cuts 450 jobs at headquarters

The importance of expense control at Walmart became evident on Friday when the retailer confirmed it planned to eliminate 450 positions as part of a broader restructuring effort.
Search on for new Supervalu CEO

Supervalu announced that president and CEO Sam Duncan will retire at the end of the company’s fiscal year. The company also elevated two other executives to key senior leadership roles and affirmed its commitment to exploring strategic alternatives for the Save-A-Lot retail division.

The $18 billion grocery wholesaler and retailer said Duncan would remain with the company until February 29, 2016. He joined the company in February 2013 in connection with the sale by Supervalu of five retail banners to Albertsons.