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OPERATIONS / SUPPLY CHAIN

  • Report: Samsung Pay eyes new frontier

    A planned expansion of Samsung Pay is the latest in a seemingly endless series of maneuvers made by mobile payment providers throughout 2015.

    In an interview with Reuters, Thomas Ko, global co-manager of Samsung Pay, said U.S. consumers will be able to use the mobile wallet solution for online payments in 2016. In addition, Samsung will roll out Samsung Pay to a broader range of lower-priced phones in the U.S. in the coming year. Currently, it is only available as a built-in feature on the Galaxy S6 and S6 Edge devices.

  • UPS: No holiday break for shipping

    Christmas may have passed, but the holiday shipping surge continues

    According to UPS, the holiday peak shipping season will extend well into the first week of the New Year. On Jan. 6, 2016 (National Returns Day) alone, consumers are expected to ship more than a million packages back to retailers. By the end of the first week of January, UPS expects to deliver more than 5 million return packages, an increase of 500,000 from the 2014-15 holiday returns season.

  • Aptos board gains industry experience

    Retail business industry veteran Lawrence Jackson has been named to the board of directors of cloud-based enterprise retail technology provider Aptos Inc. (formerly Epicor Retail Solutions).

  • Start-up offers retailers new ways to resell, recycle, donate returned goods

    A new start-up, Optoro, is offering retailers alternative ways to sell their returned goods via a software platform that tracks returns, assesses, which channel is the most effective for each returned item, and routes products to those channels. While most retailers typically recover only about 20% to 40% of the retail cost of returned goods, Optoro helps companies recoup 50% to 70% of the cost, according to a report by the New York Times.

  • Study: FedEx beats UPS in on-time deliveries

    FedEx on-time performance went up this holiday season while UPS did not fare quite as well.

    According to new data from package tracking provider ShipMatrix Inc., FedEx met its guarantees of one-, two- and three-day holiday deliveries 97.8% of the time in 2015. This marked an improvement from 97.3% in 2014 and 95.4% in 2013.

  • Retail industry loses legends in 2015

    Some of the retail industry’s most innovative, influential and accomplished leaders passed away in 2015. The following is a look at some of those who made a difference and the impact they had on retail.

    The following list is by no means exhaustive or intended in any way rank those who passed based on their accomplishments. Rather, the goal is to present in chronological order some of the most noteworthy individuals whose departure came to the attention of Retailing Today and recognize their accomplishments one more time.

  • RILA touts 2015 retail wins in Washington

    It is common during an election cycle for candidates to lament how nothing gets done in Washington. However, that’s not always a bad thing, as evidenced by some of the Retail Industry Leaders Association’s efforts to influence and repeal legislation.

    As the 2015 legislative session comes to a close, RILA has identified several important regulatory and legislative wins that will benefit retailers and their millions of employees and customers.

  • Executive shake-up at Abercrombie & Fitch; suspends search for CEO

    There’s been a top-level shakeup at Abercrombie & Fitch Co., with the company announcing a big promotion for one executive and the departure of another.

    The retailer elevated the head of its Hollister brand, Fran Horowitz, to the newly created role of president and chief merchandising officer with responsibility for all brands. It also announced the departure of Christos Angelides, who has served as president of the Abercrombie brand since October 2014. And it said that it has suspended its active hunt for a CEO.

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