Retailers' next challenge: Bringing consistency to the frontlineRetailers experienced tremendous challenges over the last year as they coped with the pandemic. Amazon hands palm-based payment to Whole Foods shoppersThe reach of Amazon’s contactless payment device keeps growing across the tech giant’s brick-and-mortar banners. Marks & Spencer Food centralizes merchandising with AI The grocery banner of a British retail giant is unifying its forecasting, ordering, and allocation processes. Appliance brand integrates with Amazon smart reorders LG Electronics USA is enabling users of its smart home appliances to receive personalized notifications when essentials run low. Dollar General delivers targeted training in small doses A major discount retailer is conducting personalized, scalable enterprise training. Lululemon stretches into $30 billion resale market Another apparel retailer is reselling used customer merchandise, with a charitable twist. Apple to let family members build credit together with new ‘Apple Card Family’ Apple is extending its “family sharing” group service model to the Apple Card. J. Crew launches ambitious sustainability program J.Crew Group is integrating sustainability across its supply chain. CSA Q&A: Charming Charlie founder predicts future of retail Charlie Chanaratsopon sees growing e-commerce, multi-use malls, and online marketplaces as critical elements of retail’s “new normal.” Retail's worst kept secret - its growing returns problem In 2020, U.S. retail returns totaled $428 billion. That's 10.6% of total retail trade. First Previous 448 449 450 451 452 Next Last
