OPERATIONS / SUPPLY CHAIN

Columbus, Ohio -- DSW announced Tuesday that it has named Roger Rawlins senior VP and general manager of DSW.com, and has named Jennie Wilson to the position of senior VP of finance and controller of the company.

According to the shoe retailer, both appointments are designed to support long-term strategic growth initiatives for the company.

Suffern, N.Y. -- Ascena Retail Group said that Jay S. Levine has been appointed senior VP, chief accounting officer and corporate controller of Ascena Retail Group with responsibilities for SEC reporting, financial planning and analysis, internal controls and corporate taxes.

Ascena operates 2,478 stores under its, Dressbarn, Maurices and Justice banners.

Wayne, N.J. -- Toys “R” Us has selected Neil Friedman, most recently president of Mattel Brands, to serve as president of its U.S. business.

Friedman will oversee all merchandising, marketing, store operations, global sourcing and product development, and allocation for the chain’s 866 U.S. stores and online business. He will report to Toys “R” Us chairman and chief executive Gerald Storch.

New York City -- Walgreens said a marketing and communications vendor that it uses, Epsilon, has informed the company about unauthorized access to its customers' email addresses, the Associated Press reported. The retailer joins JPMorgan Chase & Co. and grocery operator Kroger Co., which also use the same vendor to send emails, as the latest company to announce a breach of information.

In a statement, Walgreens said law enforcement authorities have been notified and are investigating the matter.

Oak Brook, Ill. -- McDonald's Corp. and its franchisees plans to hire as many as 50,000 new U.S. employees -- ranging from restaurant crew to managers -- on April 19. The one-day event will seek to bring in and hire a combination of both full- and part-time positions in close to 14,000 U.S. restaurants nationwide, increasing the company's U.S. work force by 7.7% to 700,000, but such hiring is typical in the lead up to the busy summer months.

New York City -- Amazon.com, Kohl's Department Stores and Costco Wholesale ranked tops in customer service. according to a new research report published by market researcher Temkin Group.

Retailers took 15 of the top 20 spots in the 2011 Temkin Experience Ratings (www.temkinratings.com), which based its findings on a survey of 6,000 U.S. consumers who had recent interactions with 143 large U.S. companies in a dozen industries.

Washington, D.C. -- A report released Wednesday by The Conference Board said that online advertised vacancies rose 208,800 in March to 4,454,500.

According to The Conference Board Help Wanted OnLine Data Series, the March rise follows a large January increase and a small change in February, and brings the gain in labor demand in the first quarter of 2011 to over 600,000.

Fort Worth, Texas -- Applebee’s Services said Wednesday it has chosen customer analytics firm Buxton to assist with the franchise system’s real estate expansion and company asset-management strategies for Applebee’s Neighborhood Grill &Bar restaurants.

Applebee’s, a DineEquity brand, will use Buxton’s Scout platform, to establish future expansion in potential franchise markets and assist in asset management decisions.