OPERATIONS / SUPPLY CHAIN

San Francisco -- A new survey conducted this past weekend by Visa Inc. shows that 77% of consumers still need to buy holiday gifts this week. These last-minute shoppers will spend an average of $278 in the final days leading up to Christmas and Hanukkah.

Bentonville, Ark. -- Wal-Mart Stores said Monday that, on the eighth day of its "12 Days of Giving" Facebook campaign, it is awarding $140,000 to nine nonprofits aiding veterans, active members of the military and their families.

Over 12 consecutive days, Walmart will award a total of $1.5 million to 145 organizations in all 50 states, Washington, D.C., and Puerto Rico.

Bethesda, Md. -- IBM on Monday released its Benchmark projection for online sales for the month of December, showing that online sales are expected to grow by 9.5% to 10% year-over-year.

For the week of Dec. 11, the report showed that online sales rose 10.8% over the same week in 2010. Mobile traffic increased to 12.1% of all online retailing sessions, compared with 5% over the same week last year and reflecting a 143.9% increase.

Matthews, N.C. -- Family Dollar Stores said Monday that it has named Paul White as executive VP, chief merchandising officer. He will report to Michael Bloom, president and COO.

White joined Family Dollar in 2011 as senior VP, apparel, home and seasonal. Before joining the company, he served as the past president, CEO, and director of Goody’s, where he refocused the merchandising and marketing strategies on the core customer while leading the company’s exit from bankruptcy.

Wayne, N.J. -- Toys “R” Us said Monday it will keep stores nationwide open for the 112 hours before Christmas, with doors staying open from 6 a.m. Dec. 20, to 10 p.m. on Christmas Eve.

This is the second consecutive year that the retailer has remained open for 24-hour shopping in the days leading up to Christmas.

The Toys “R” Us flagship in New York City’s Times Square is staying open even longer, having been open since 6 a.m. on Dec. 16 and not closing until Christmas Eve.

Fort Lauderdale, Fla. -- A survey released Monday by Spherion Staffing Services said that when consumers have a positive customer service experience, they are more likely than ever before to share their opinions than in previous years, especially via social media, online review sites, and with the company itself.

Bentonville, Ark. -- Walmart said Friday that, on the fifth day of its "12 Days of Giving" Facebook campaign, it is awarding $130,000 to 13 nonprofits that are helping restore communities after natural disasters. Communities in Alabama, Connecticut, Missouri, Nebraska, New Jersey, North Carolina, North Dakota, Pennsylvania, Texas and Wyoming will receive contributions from Walmart Foundation, the retailer’s philanthropic arm.

Over 12 consecutive days, Walmart will award a total of $1.5 million to 145 organizations.

Omaha, Neb. -- There is a heartwarming story playing out  at Kmart stores  throughout the Midwest: Anonymous donors are paying off strangers'  layaway accounts, buying the Christmas gifts, especially toys and children’s clothing, that the families might otherwise have a hard time paying, the Associated Press reported.