OPERATIONS / SUPPLY CHAIN

San Luis Obispo, Calif. -- An e-commerce solution for branded manufacturers on Friday released a new forecast on how retail shopping will be influenced by the Internet, in addition to mobile and social networking.

Yonkers, N.Y. -- The Consumer Reports Holiday Poll released Wednesday found that a quarter of adults in the United States had yet to begin their holiday shopping as of Dec. 19, compared with 17% last year.

Of those who haven't started shopping yet, 54% cited lack of enough money as a reason, 41% still believe they have plenty of time, while 29% are in procrastination mode.

Chicago -- True Value said Tuesday it has named Blake Fohl as its new VP marketing and chief customer officer.

In his new role, Fohl will lead brand strategy; segmentation; national, local and regional marketing; trade shows; and research and analytics. In addition, he will be responsible for the customer loyalty program, circular program and retail customer experience metrics.

Fohl is replacing Carol Wentworth, who accepted a position with Performance Bicycle as its senior VP marketing.

Oakbrook, Ill. -- Ace Hardware said Wednesday it has named John Venhuizen COO, effective Jan. 1, 2012.

Venhuizen has spent nearly two decades with Ace and most recently served as executive VP supply chain, information technology and international. In this position, he helped grow the number of Ace stores around the world, as well as create a variety of successful support and incentive programs for retailers.

Venhuizen will report to Ray Griffith, president and CEO.

Matthews, N.C. -- Family Dollar Stores named Paul White to the position of executive VP and chief merchandising officer.

White will report to Mike Bloom, president and COO.

San Diego -- Transaction Wireless announced that Sport Chalet has selected the Transaction Wireless cloud-based gift card platform to deliver personalized plastic and e-gift cards with added marketing capabilities to drive digital promotional campaigns when delivering notifications to gift card recipients.

Jacksonville, Fla. -- Stein Mart announced that D. Hunt Hawkins, previously the company's executive VP and chief administrative officer, has been named COO.

"Hunt has been an important part of Stein Mart since 1994 and has had a key role in our significant operational improvements over the last several years," commented Jay Stein, interim CEO of Stein Mart. "This is a great reward for his many years of quality service."

Schaumburg, Ill. -- Three in four (75%) surveyed retail associates and managers feel they provide a better in-store customer experience when equipped with the latest mobile technologies, according to Motorola Solutions’ annual Holiday Shopping Survey.

Shoppers echoed a similar sentiment, with 67% reporting greater satisfaction with stores where associates utilized the latest technologies to assist in the shopping experience. And 43% of shoppers reported that the mobile point of sale improved their shopping experience.