OPERATIONS / SUPPLY CHAIN

Bensalem, Pa. -- Charming Shopped announced that Bryan Q. Eshelman has been promoted to executive VP -- chief supply chain officer, effective immediately.

Eshelman joined Charming Shoppes in 2010 as senior VP -- operations, with responsibility for technology, logistics, technical design and quality assurance. He has led a number of key initiatives relating to Charming Shoppes' IT systems transformation and multi-faceted supply chain strategies.

Beaumont, Texas -- Conn’s announced that it plans to close five underperforming stores during January 2012.

“The closing of the five stores this month is a continuation of our previously communicated plan to evaluate our existing store base and close or relocate underperforming stores. Additionally, we are progressing on our plans to open five to seven new stores in fiscal 2013, in areas with compelling demographic characteristics that we believe are favorable to our business model,” commented Theodore Wright, the company’s CEO.

Armonk, N.Y. -- Consumers are looking for a more personalized shopping experience, and are willing to share select details about themselves with their favorite retailers to help educate brands on exactly how, when and where to approach them, according to the third annual consumer survey by IBM.

Dallas -- J.C. Penney Co. will host a two-part launch event where senior management will outline its much-anticipated plan of transformation on the mornings of Jan. 25 and Jan. 26 in New York City.

Washington, D.C. -- Applied Predictive Technologies announced that AutoZone has signed an agreement to license APT's Test & Learn Management System to assist in evaluating strategic initiatives across all major functional areas.

AutoZone chose to license the system after piloting the software to test the value of various initiatives in marketing, merchandising, pricing, store operations, loss prevention, store development, and programs targeting commercial business customers.

New York City -- Ahold USA, the U.S. division of Amsterdam-based Ahold, has selected the NCR Advanced Marketing Solution from NCR Corp. to manage offers and promotions to customers. The solution is designed to allow retailers to streamline the management of multichannel promotion delivery by eliminating systems and business processes, while also reducing operations and IT support requirements.

New York City -- The National Retail Federation said Wednesday that it has named five additional retail executives to its board of directors. Each new member, announced during NRF’s101st Annual Convention and Expo in New York, will serve a three-year term.

Bensalem, Pa. -- Charming Shoppes announced that Elizabeth Crystal has joined Lane Bryant as senior VP/CMO.

Crystal will develop and lead the brand positioning, marketing, and advertising strategies for the Lane Bryant and Cacique brands. She was most recently the senior VP, worldwide marketing for Revlon and Almay Color Cosmetics.