News

DALLAS — Davaco, a provider of turnkey implementation solutions for national brands, has named Tim Currier VP business development.  In this role, Currier is responsible for identifying new business opportunities and building strategic partnerships with nationwide retail, restaurant and hospitality brands. He reports to Paul Hamer, EVP business development for Davaco

Washington, D.C. -- The Conference Board, in its monthly sentiment index released on Wednesday, said that confidence among U.S. consumers dropped in June for a fourth consecutive month, reaching a five-month low.

The research firm’s sentiment index fell to 62, from a revised 64.4 in May. The slide in confidence raises the risk that the recently revealed slowdown in hiring will cause households to curb spending.

The median forecast of 69 economists surveyed by Bloomberg News projected the U.S. confidence index would fall to 63.

WABAN, Mass. — Publix, Hy-Vee, H.E.B., Sam's Club, ShopRite, Aldi, Giant Eagle and JCPenney were among the highest-rated companies for customer service, according to new research from the Temkin Group.

Other companies earning top marks included Chick-fil-A, credit unions and Starbucks. Meanwhile, companies with the lowest ratings included Charter Communications, Time Warner Cable, Comcast, Citibank, Qwest, Cigna, and Bank of America.

Goodlettsville, Tenn. -- Dollar General Corp. said Wednesday it is offering $450 million in senior notes due in 2017.

The retailer said it plans to use the proceeds, along with cash on hand and possible other borrowings, to redeem its outstanding senior unsubordinated notes.

Citigroup, Goldman, Sachs & Co. and KKR are serving as joint book running managers for the offering. BofA Merrill Lynch, Barclays, J.P. Morgan, Wells Fargo Securities, Fifth Third Securities, HSBC, KeyBanc Capital Markets, and US Bancorp are co-managers.

MINNEAPOLIS — Food distribution company Nash Finch has named Gary Spinazze as chair of the NFC Foundation for a two-year term. The NFC Foundation is the charitable giving arm of Nash Finch. Board member Paula Docken, business analyst, chair of the community outreach committee was named as chair elect.

REDMOND, Wash. — Lowe's is engaging the services of Microsoft to help improve customer service. The company has agreed to implement Microsoft Office 365 across more than 1,745 stores, 200,000 employees and its corporate offices in the United States, Canada and Mexico.

Office 365 will help the home improvement retailer improve customer service by providing collaboration tools to increase communication among its stores and employees.

New York -- A study released Wednesday by Deloitte found that smartphones – which already influence 5.1% of all retail store sales in the United States – are expected to impact 19% of total store sales, amounting to $689 billion, by 2016.

ATLANTA — RedPrairie, a global supply chain and retail technology provider, has released its RedPrairie Commerce Suite 2012.1, a scalable suite of solutions that help retailers generate sales and customer loyalty by creating seamless and dynamic all-channel shopping experiences, with a 360-degree view of orders, merchandise and customer behavior, and integration with RedPrairie fulfillment solutions, the company said.