News

Famous Brands International, parent company of TCBY Yogurt and Mrs. Fields Cookies, has appointed interim CEO Neal Courtney as the company’s CEO. Neal had been serving as interim head since February, when then-CEO Tim Casey resigned his post.

For years, doomsayers have been predicting the end of brick-and-mortar shopping in favor of the more convenient – albeit two-dimensional – online store experience.

Call me an optimist, but I’ve never bought into the gloom-hype. My feeling has been that brick-and-mortar stores will always be around, and malls (whether open-air or enclosed or flavor-of-the-day format) will survive. A recent announcement by Staples only underscores my optimism.

CAMDEN, N.J. — Campbell Soup Company has appointed Carlos Barroso as the company’s SVP, global research and development. He will report to president and CEO Denise Morrison. 

Woonsocket, R.I. – CVS is adding a feature to its mobile app that allows customers to check for potential drug interactions by comparing over-the-counter medications they buy with existing over-the-counter and prescription medications they already take. Customers can enter the name or scan the UPC barcode of drugs and have the app’s drug interaction checker automatically compare available product details against medications in their secure personal pharmacy histories.

LOS ANGELES — Virtual Piggy has appointed Ivo Weevers as the company’s creative director of mobile design. Weevers will be charged with leading and managing the mobile consumer experience team.

Weevers has 15 years of experience in creating mobile, web, device and desktop products across multiple platforms. He has directed design work and lead international design teams in the telecom, device, social media, banking, travel, entertainment, medical automotive industries.

FORT WORTH, Texas — RadioShack has appointed marketing and communications executive Merianne Roth as the company’s new VP of communications.

Roth's responsibilities will include RadioShack's corporate communications, community relations, internal communications and event marketing. She will report to Jennifer Warren, SVP and CMO. 

For the second time in the past six years, 99 Cents Only said it was unable to file its annual report within the timeframe specified by the Securities and Exchange Commission.

The company’s annual report on form 10-K for its fiscal year ended March 30 was due at the SEC no later than June 28. However, because of a range of inventory valuation issues identified by auditors and a new CFO, the company said it was unable to file the report without unreasonable effort or expense. The company did not indicate when it planned to file the report other than as soon as practicable.

A carefully designed customer experience is the cornerstone of modern omni-channel customer relationship marketing. Retailers painstakingly craft marketing messages and engagement strategies that a customer will encounter at a specific time, in a specific place, via a specific channel. The experience often has some flexibility built in so it can adapt to individual customer behavior, wants and needs.