News

Developers in the Northeast are renovating, redeveloping and raising rents

What are retail shopping center developers up to in the vibrant northeastern region of the United States?

All across the Northeast — in which we include Ohio, Maryland, Virginia, Pennsylvania, New Jersey and the traditional northeastern states to the north — developers are renovating, redeveloping, raising rents, welcoming tenants and starting to get back to normal.

Retail executives and suppliers meet at annual networking event

Business partnering was the top priority at Chain Store Age’s 11th annual Executive SPECS, held in November at the Boca Raton Resort & Club, Boca Raton, Fla. 

Designed as a high-level networking forum for retailers and suppliers in store planning, design, construction and facilities management, Executive SPECS combines dynamic keynote speakers with face-to-face “information exchange” meetings with suppliers, sponsor presentations and informal discussions.

The right elements can promote cleanliness, operating efficiency — and customer loyalty

It pays for retail management to take a good look at their restrooms.

A recent national survey about public hand-washing behavior reveals that restrooms represent a powerhouse of customer perception and influence. According to the survey conducted by Bradley Corporation, 73% of consumers believe a bad rest-room indicates poor management of a business. 

In addition:

Fitness and fashion are well met at Foot Locker’s newest retail banner, SIX:02. Targeting active, performance-minded young women, the lifestyle brand features apparel, footwear and accessories for a range of activities, from yoga to running to dance — and more.

“SIX:02 is a fitness-fashion destination,” said Mary Lynn Waite, senior designer, Chute Gerdeman, Columbus, Ohio. “The merchandise has crossover appeal in that it can take the customer from the gym to doing errands to meeting friends for coffee to lounging at home.”

Animated forms that smile and wink add tech twist

A must-see fashion exhibit at The Brooklyn Museum in New York City is doing double duty, offering a retrospective of the 30-year-plus career of avant-garde designer Jean Paul Gaultier, while also providing a showcase for a collection of show-stealing, crowd-pleasing mannequins. But what do mannequins in a museum exhibit have to do with retail?

Data center retrofit cuts cooling costs by 93%

Retailers are constantly on the hunt for energy savings, and data centers offer huge potential: By 2020, data centers could consume 10% of all U.S. power, according to some experts. Here’s how outdoor gear and apparel retailer Recreational Equipment Inc. (REI) is working to reduce energy costs and its environmental footprint in this critical area of operations.

New technology makes paying the bill easier than ever for customers

Logic dictates that the easier it is for customers to pay for goods, the more likely they are to purchase them. Long lines, fumbling for cash or a payment card, and even the simple act of waiting for an associate to ring up a sale at a traditional fixed POS terminal are all impediments to converting sales from busy and distracted consumers.

Chain Store Age recently had the chance to discuss the increasing prevalence of information technology outsourcing (ITO) in the retail industry with Vijay Iyer, senior VP and global head at international technology and services provider HCL America Inc. Iyer explained how outsourcing various IT functions can help retailers better control technology cost and performance.

Is ITO becoming prevalent among retailers?

Canadian retailer Jersey City unifies store and online operations

SuperSaturday raises IT awareness and funds for kids in need

Of the many reasons retail IT professionals attend the annual National Retail Federation (NRF) Convention & Expo each January in New York City, keeping current with all the latest industry topics and trends is surely at the top. Each year, RetailROI independently offers SuperSaturday, a one-day event held the Saturday before the official Sunday kickoff to the NRF Convention.