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As 2014 draws to a close, it’s time to look back on another year of technological disruption in retail. While many solutions, applications and tools played a role in changing how retailers use technology in their business, three developments in particular stood out. Two of them did not actually launch in 2014, but this was the year they truly achieved their disruptive potential. So read on, and have a happy, prosperous and innovative New Year!   ApplePay

Canton, Mass. - Dunkin' Donuts has launched a special New Year's Twitter sweepstakes. Beginning Dec. 29 and continuing through Wednesday, Dec. 31, followers of @DunkinDonuts will be asked a New Year's themed-question each day.   Consumers who tweet an answer using the special hashtag #DDNewYearSweeps will be entered to win one of three daily prizes of Dunkin' Donuts coffee for a year. In addition, each day 15 participants will be randomly selected to receive a $100 mobile gift prize.

The 2014 holiday season has shown how shoppers’ growing preference for e-commerce can be challenging for retailers. By offering customers free shipping and ever-faster delivery, and by handling the higher rates of return that often come with e-commerce, retailers potentially face either reduced profit margins or loss in market share if they don’t keep up with customer preferences.

As they plan for 2015, many retailers will consider how they can provide a seamless customer experience that fundamentally helps them to maintain or improve profit margins.

Didn’t get your Christmas gifts delivered on time? Don’t blame the major carriers this year, according to a new study from Kurt Salmon.

UPS, FedEx and the U.S. Postal Service held up their end of the bargain this year when it came to delivering packages in time for Christmas, according to an analysis by the consulting firm. However, a troubling 13 percent of last minute e-commerce orders did not reach recipients in time for Christmas versus a 15 percent failure rate last year.

With an online storefront on the Amazon Webstore hosted e-commerce platform, New York-based direct-to-consumer specialty fashion retailer Spiegel LLC is already extending its virtual presence. Taking that extended Amazon Webstore presence a step further into the world of social commerce is the next logical step in engaging consumers in whatever channel they choose.

New York - Retail sales in the United States increased 5.5% from the day after Thanksgiving through Christmas Eve, fueled by demand for women's apparel, jewelry and dining out, according to MastyerCard Advisors. Spending Pulse holiday report. Consumer electronics, which many industry analysts had predicted would be among the strongest categories this holiday season, was actually among the weakest, according to the report, with sales "basically flat" from Black Friday to Dec. 24 and in negative territory starting on Nov. 1. 

Amazon is poised to set new sales records in 2015 after using the allure of free shipping to expose 10 million people to the wide range of benefits that are part of its $99 Prime service.

The key benefit of Prime is unlimited free two day shipping on roughly 20,000 items so offering a trial version of Prime during the time sensitive holiday season could prove to be an excellent tactic to bolster the ranks of paid Prime membership and drive long term loyalty.

Seattle – It was a very mobile holiday season for Amazon.com. Nearly 60% of Amazon.com customers shopped using a mobile device this holiday.     Mobile shopping accelerated as customers got later into the shopping season. Cyber Monday continues to be Amazon.com’s peak mobile shopping day. On Cyber Monday, Amazon customers worldwide ordered more than 18 toys per second from a mobile device.