News

Overstock.com promoted Seth Marks to SVP of merchandising and strategic sourcing. The promotion was in conjunction with the online shopping site’s first-quarter results for the period ended March 31.

Marks has been with the company since 2013, serving as VP of sales and special acquisitions.

"Seth brings a wealth of experience to this position from his previous work in liquidation and retail channel markets. He continually makes great contributions in securing the best deals for our customers," CEO Patrick M. Byrne said.

Chicago -- Survey results by location-based shopping platform Retale, which aggregates weekly circulars from more than 60 top-line retailers for mobile and digital devices, found that 71% of mobile app users don't like the idea of being tracked into a store via their smartphones.

More than half (56%) say they are not interested in receiving push notifications while shopping.

Cincinnati -- The Kroger Co. said that its Fry's Marketplace store in Phoenix marks the 500th Kroger location to earn the Energy Star designation from the U.S. Environmental Protection Agency and U.S. Department of Energy.

By Erin Nealy Cox, Stroz Friedberg

Atlanta - Hooters of America LLC has activated Sparkfly to enhance and streamline the capabilities of its new HootClub loyalty program. Through the relationship with Sparkfly, Hooters will gain the ability to redeem digital promotions at any location, regardless of which POS technology is used.

Long Island City, N.Y. – Calypso St. Barth Inc. has obtained a $17.5 million senior-secured credit facility from Salus Capital Partners LLC. The financing will be used to refinance its current lender, general corporate purposes and continued store growth.

“The Salus team has demonstrated a deep understanding of our business,” remarked David Stiffman, president and CFO of Calypso St. Barth. “The new facility with Salus provides us the ability to capitalize on our business momentum and execute our growth strategies.”

New York - The eight-day run up to Easter 2014 fell shy of the previous year’s comparable period by 9.3% in traffic and 8.9% in sales. According to data from retail analytics provider RetailNext, there was a 1.2- percentage-point improvement in conversion, which helped generate a sales decline that was less than the traffic decline.

Minneapolis – SuperValu Inc. swung to a profit in the fourth quarter of fiscal 2014 from a net loss in the fourth quarter of the prior fiscal year. Net earnings were a better-than-expected $26 million, compared to a net loss of $1.41 billion a year earlier.

In addition, net sales rose 1.4% to $3.95 billion from $3.9 billion and same-store sales increased 3.5%. The substantial improvement in profits partially resulted from a significant decrease in charges and costs.

Waban, Mass. - The percentage of large organizations that have reached the two highest levels of customer experience maturity has grown from 6% in 2013 to 10% this year. During the same period, the percentage of companies in the lowest level of maturity has dropped from 40% to 31%, according to a new report from Temkin Group, “The State of Customer Experience Management 2014.”

Other findings include:

Phoenix – TV personality and fashion designer Kelly Osbourne is joining the omni-channel marketing campaign to promote PetSmart’s new “Pet Expressions” line of grooming services. Osbourne will serve as a “trend spotter” and also offer tips and advice on pet grooming.

The Pet Expressions campaign will include videos and postings on social media sites including Facebook, Twitter and Instagram.