News

Toys 'R' Us talks Times Square, new store prototypes, profits and more
New York -- Toys “R” Us’ priorities for 2015 include advancing its mobile capabilities, improving its Babies “R” Us business and reducing costs in a drive to become more efficient, company executives said Tuesday during a media presentation in New York. The retailer will also continue to work on transforming its online and in-store customer experience, and debut two store prototypes this year, one for its namesake brand and the other for Babies, later this year.
H&M opening 400 stores in 2015 amid 36% jump in Q1 profit
New York -- Hennes & Mauritz (H&M) on Tuesday posted a 36% jump in its first quarter profit, easily beating forecasts, and confirmed earlier reports that it plans to open 400 stores in its current fiscal year, with most of the locations in China and the United States. In New York, it will open a 61,000-sq.-ft. flagship — one of the largest H&Ms to date — in Manhattan’s Herald Square area.

Metro Group improves supply chain transparency

Dusseldorf, Germany – Germany-based global retailer Metro Group has partnered with Frequentz, Inc., a provider of end-to-end visibility solutions, to build customer trust through supply chain transparency. Frequentz's track and trace system will provide Metro with the tools it needs to monitor pharmaceuticals, seafood and produce across stores in 31 countries.

Frequentz's system is not solely reliant on GS1 standards but adaptable to all companies regardless of standards deployed, simplifying international traceability.
Ross Stores offers two-for-one stock split in June

Dublin, Calif. – The Ross Stores Inc. board of directors has approved a two-for-one stock split on June 11, 2015. The split will be paid in the form of a 100% stock dividend to stockholders of record as of April 22, 2015.
Study: Consumers can’t get satisfaction

Ann Arbor, Mich. – It probably takes less to satisfy the average consumer than it does to satisfy Mick Jagger, but even still, consumers can’t seem to get any satisfaction these days. According to new data from the American Customer Satisfaction Index (ACSI), the national level of customer satisfaction dropped 0.5% to 75.2 in fourth quarter 2014.
Revolve connects customer experience dots with OrderDynamics

New York – Online specialty fashion retailer Revolve focuses heavily on customer experience to stay competitive in a tough market. Revolve has selected Dynamic Action, the Big Data and decision intelligence Application from OrderDynamics, to connect the “critical dots” such as: item level exposure, loyal customers’ return rates, competitive pricing and optimal inventory levels.
99 Cents Only adopts natural gas in fleet

City of Commerce, Calif. - 99 Cents Only Stores has opened an onsite fully operational compressed natural gas (CNG) filling station in the company's main distribution center. This is the final step in the company's plan in adopting a green approach to its private fleet operation.
OpenTable launches Android mobile payment

San Francisco - OpenTable, a provider of online restaurant reservations and part of The Priceline Group is making its Pay with OpenTable mobile payments feature available for Android. To pay with OpenTable, diners who book at participating restaurants add a credit card in the OpenTable Android app before they dine and can then view and pay their check with a few taps.
Survey: Supermarkets, H-E-B earn consumer trust

Waban, Mass. – Supermarket chain H-E-B is the most trusted chain in the most trusted niche of retail. H-E-B took the top spot in the 2015 Temkin Trust Ratings, which measured the trust of 10,000 U.S. consumers across 293 companies in 20 industries.
H&M posts 36% profit jump as it plans global expansion

Swedish retailer H&M, which has already made huge waves in the United States, is now eyeing even more global omnichannel expansion.

The company is planning to open 400 new physical stores, a new flagship in New York City’s Herald Square, and at least nine new online stores.

The retailer also reported results for the first quarter ended Feb. 28. H&M reported that net profit climbed 36% to 3.61 billion kronor ($423.2 million), versus a year-ago profit of 2.65 billion kronor ($311.9 million). Analysts were expecting a profit of 3.37 billion kronor.
Fresh & Easy to close 55 stores

Fresh & Easy plans to close 55 stores, which would leave the chain with about 110 locations, the Orange Country Register<span style="color: rgb(54, 54, 54); font-
Leslie's takes plunge with Phoenix prototype

The nation’s largest retailer of swimming pool supplies and equipment continued its march toward 1,000 units this month with five new locations in Florida and a new prototype near its Phoenix headquarters.

The privately held Leslie’s Poolmart chain opened four locations in Jacksonville and one in nearby St. Augustine, bringing its store count in Florida to 90 locations, or 10% of the company’s total store base of roughly 900 locations.