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  • Study: Customer experience improves across channels during holidays

    In what could be termed a gift for customers, major retailers generally improved how they engaged and served consumers in different channels during the 2015 holiday season.

  • Iconic New York grocer files for bankruptcy

    In a not unexpected move, Fairway Group Holding Corp., operator of the Fairway Market supermarket chain, filed for Chapter 11 bankruptcy protection.

    The company filed a “prepackaged” bankruptcy restructuring under which its lenders agreed to exchange existing debt for new equity and debt in a reorganized company. Supporting lenders agreed to vote in favor of the plan and exchange their loans for common equity and $84 million of debt of the reorganized company.

  • Study: Women embrace modern shopping technology, but one demand remains constant

    Well informed. Well connected. Price sensitive.

    Those three terms sum up the modern American female consumer, according to a new study from Blackhawk Engagement Solutions, which reveals that that price holds the most weight (75%) when it comes to influencing a purchase, followed by quality (55%). Other factors affecting women’s purchase decisions include brand (31%), store (26%) and availability (14%).

  • Aeropostale files Chapter 11; store closings include exit from Canada

    In a move rumored for weeks, Aéropostale on Wednesday filed for Chapter 11 bankruptcy protection.

    The struggling teen apparel retailer said it would close 113 stores in the United States and all 41 of its stores in Canada. Store closing sales in the United States will begin this weekend (May 7-8), and in Canada during the week of May 9.

  • Amazon expands reach of Prime Now to the Web

    Amazon.com is making its Prime Now on-demand delivery service more accessible, but is not adding new markets.

    Following several weeks of media speculation, Amazon has made the formerly smartphone app-only Prime Now available as a page on its e-commerce site. Members of the paid Amazon Prime loyalty program in one of the 27 metro areas where Prime Now is available can place orders for one- or two-hour delivery.

  • Iconic New York grocer files for bankrutpcy

    In a not unexpected move, Fairway Group Holding Corp., operator of the Fairway Market supermarket chain, filed for Chapter 11 bankruptcy protection.
       
    The company filed a “prepackaged” bankruptcy restructuring under which its lenders agreed to exchange existing debt for new equity and debt in a reorganized company. Supporting lenders agreed to vote in favor of the plan and exchange their loans for common equity and $84 million of debt of the reorganized company.

  • Under Armour shakeup

    Under Armour is losing two key members of its executive team.

    Chief merchandising officer Henry Stafford and chief digital officer Robin Thurston are both stepping down from their positions in July. No reason was given for their departures.

    Stafford joined Under Armour in 2010 as the apparel team lead. He will be succeeded on an interim basis by Kip Fulks, who most recently served as Under Armour’s chief marketing officer.

  • Different kind of deli expands in Northeast

    The fast-casual restaurant chain McAlister’s Deli has opened its first store in the New York City area, a market where residents know a thing or two about delis.

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