News

It won’t help you find Pikachu, but a new mobile tool from Macy’s will assist shoppers in navigating the store.   The department store retailer is piloting “Macy’s On Call,” a solution that lets in-store customers use their mobile phones to interact with an artificial intelligence (AI) platform powered by IBM Watson. The Satisfi intelligent engagement platform provides the connection between the mobile tool and the Watson platform.  

Consumer goods giant Unilever is paying a reported $1 billion to buy an online retail start-up that has yet to turn to profit.   Unilever PLC announced it is buying Dollar Shave Club, the razor delivery subscription service known for its irreverent brand positioning and viral You Tube videos. Terms of the deal were not announced, but The New York Times and other media outlets reported Unilever is paying $1 billion in cash for the scrappy company, which has yet to turn a profit but expects to do so by yearend.  

J.C. Penney and Sears are turning up the heat on one another in the appliance category — and that translates into good news for consumers. Penney began rolling out expanded appliance departments to stores nationwide this past weekend, offering aggressive price cuts and other special deals, Fortune reported.

Dick’s Sporting Goods is building a new $100 million regional distribution center that will service more than 200 stores throughout the Northeast.   The 650,000-sq.-ft. facility will be located at Broome County Corporate Park in Conklin, New York. Construction will begin in August 2016 and is scheduled for completion in early 2018. Dick’s expects to create 466 full-time jobs at the center during the next five years.  

It appears that Aeropostale Inc., which declared Chapter 11 bankruptcy in May, will be selling its assets rather than reorganizing.       The teen retailer said in court papers that “reorganization on a standalone basis is not feasible.” Instead, it will look for a “stalking horse” to make the lead bid at an auction next month, Bloomberg reported.   

Versa Capital Management has formed a new holding company, called Eastern Outfitters, which will continue the restructured operations of Eastern Mountain Sports (EMS) and Bob’s Stores.  

The Kroger Co. on Tuesday announced a series of management changes.    The retailer said Bill Breetz, president of its Houston division, will retire effective Aug. 26. Breetz began his Kroger career in 1972 as a bagger in Louisville, Kentucky., and went on to hold several leadership positions at the chain.      Marlene Stewart, who currently serves as president of the company's Dillons division, will succeed Breetz.    

Wearable technology has a way to go before it becomes mainstream, but perhaps not as far as some observers think.  

Sonos, known for its “smart” sound systems, has made its bricks-and-mortar debut with an interactive store that celebrates music.     The store, in the SoHo section of Manhattan, is designed to allow visitors to listen to music — and experience Sonos products — the way they would at home. It also offers "Simple Set Up," a white-glove, in-home service that includes local delivery, set-up, and product introductions for in-store purchases.   

There are a limited number of retail apps a customer will use, and an app that is siloed has no chance of being one of them.   Cognizant of the need to ensure a shopping app is part of a larger, streamlined omnichannel environment, specialty online fashion retailer Bluefly is releasing a new app built on the Mozu commerce platform. With nearly 42% of its sales coming from mobile, Bluefly is offering several features designed to put the customer in the center of the shopping experience.