News

Michaels is partnering with a new ad agency on a $180 million marketing plan as the arts and crafts retailer looks to weave a quilt of higher sales and market share.

Zimmerman Advertising will perform a range of key functions for Michaels, working with a total marketing budget of $180 million and focusing on strategic planning, analytics, digital media planning and buying and social media.

LAKELAND, Fla.- For the fifth consecutive year, Publix Pharmacy is the highest-ranking pharmacy in overall satisfaction in the supermarket segment according to J.D. Power & Associate Satisfaction Survey, a customer satisfaction benchmark study that provides pharmacy-specific performance comparisons among brick and mortar pharmacies.  

Natick, Mass. – For fashion brand Nic & Zoe, which recently opened its first brick-and-mortar store in Boston’s Shops at Prudential Center, the high degree of customer personalization and engagement found online is a routine and expected part of business. The company is using the Retail Cloud POS solution from Springboard Retail to bring personalized sales and customer engagement in the store closer to virtual levels.  

Petaluma, Calif. – During the second week of the holiday shopping season (Dec. 1-7), smartphone and tablet shoppers were especially generous spenders. According to data compiled by e-commerce software provider MarketLive, year-over-year online revenue generated by consumers using smartphones grew 107%, or slightly more than double.  

BENTONVILLE, Ark. — Walmart Stores on Wednesday announced that Judith McKenna has been promoted to COO for Walmart U.S. McKenna succeeds Gisel Ruiz, who has been appointed EVP of Walmart’s International People Division.    McKenna will assume her responsibilities immediately and will continue to report directly to Walmart U.S. president and CEO, Greg Foran. Ruiz will also assume her responsibilities immediately and will report to Walmart International president and CEO, David Cheesewright.   

Independence, Mo. – Natural Grocers by Vitamin Cottage, Inc. plans to open 18 new stores in fiscal 2015. As part of the plan, Natural Grocers has closed its previously announced agreement to acquire natural foods retailer Nature’s Pantry Inc. in Independence, Missouri.   The transaction closed on Dec. 7, and Natural Grocers began officially operating as a Natural Grocers store on Dec. 8. 

Gap Inc., is the only retailer to appear on a flawed list called The Civic50 that presumes to recognize the nation’s most community-minded companies.

Now in its third year, the lack of retail representation on The Civic50 is highly curious considering retailers enjoy a high level of visibility within the communities where they operate and are typically quite generous in supporting local charities and national causes. The consumer packaged goods was also under-represented on The Civic50 although companies such as ConAgra, General Mills and Hershey were included.

Louisville, Ky. – Payment just got faster for Papa John’s customers with Android phones. Papa John’s International Inc. will now begin accepting Google Wallet Instant Buy as a payment method for delivery and carry-out orders placed through the Android app.   Customers can press the "Buy with Google" button at checkout to complete their order. Papa John’s also announced that for the first time, digital and mobile channels account for more than 50% of its total U.S. sales.