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  • Birchbox puts together team for brick-and-mortar expansion

    Judging by its recent executive appointments, online beauty subscription retailer Birchbox is getting more and more serious about expanding in the physical space.

    The company has named Benjamin Fay as VP of retail development and customer experience, with responsibility for translating the Birchbox brand experience into store design and overseeing execution of the retailer’ s off-line growth.

  • Weis Markets has a new partner to boost efficiency

    InnerWorkings on Tuesday entered an exclusive partnership to enhance the marketing supply chain of Weis Markets. 
  • eBay Enterprise gets in touch with customers

    Online retail platform eBay Enterprise is entering a new partnership to help its retail users directly serve the needs of customers.

    eBay Enterprise is teaming up with OpenSpan Inc., a provider of contact center automation and intelligence technology, to provide solutions designed to automate, simplify and integrate applications to improve the way contact center agents work.

  • Amazon gives sneak peek of drone delivery

    In a new video, Amazon.com is previewing what it calls the future of retail.

    Amazon demonstrates a new drone model which will allow delivery of certain items within 30 minutes or less. The drone rises vertically like a helicopter to an altitude of almost 400 feet, and then can fly like a plane for a distance of about 15 miles.

  • Spotlight on Lowe’s Innovation Labs: Q&A with executive director Kyle Nel

    Chain Store Age recently spoke with Kyle Nel, executive director of Lowe’s Innovation Labs, who discussed the mission and activities of the retailer’s proprietary technology development center.

  • Cyber Monday looks strong out of the gate

    Early indicators point to retailers having an historically strong Cyber Monday.

    According to the Adobe Digital Index, as of 10 a.m. ET on Monday, Nov. 30, Cyber Monday online sales had already reached $490 million. Considering Cyber Monday online sales in 2014 reached a total of around $2 billion, and early Cyber Monday sales were tracking ahead of the prior year by 14%, this is a very possible start to a record-breaking day.

  • Three Trends Impacting Retail Tech Outsourcing in 2016

    Information technology outsourcing (ITO), or the strategic hosting and management of technology solutions, services and personnel by a third-party provider, is a popular way for retailers to quickly increase their technological capabilities, and also lower their IT-related capital expenditure.

    Jeff Seabloom, managing director at Dallas-based global advisory firm Alsbridge Inc., spoke with Chain Store Age about three trends he sees having a major impact on retail ITO in 2016.

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