News

Stores Still Matter (A Lot)
It wasn’t all that long ago that the industry was embroiled in the “bricks versus clicks” debate. On one side were the traditionalists, who were sure that online shopping would never really catch on (much less ever occur on a phone). On the other side were the true believers, who had stores going the way of the dinosaur in no time flat.
TENANT TREND #2: HEALTHCARE AT THE MALL
Need to fill empty space? Walk-in medical clinics hold a lot of tenant promise, as regional companies such as New York’s City Practice Group and national chains such as Humana’s Concentra increasingly find homes in spaces vacated by shuttered retailers in strip malls and shopping centers.

Hospitals are also getting in the game. Vanderbilt University Medical Center, for example, is building clinics in retail settings throughout the Nashville metro area.

PizzaRev: Fast-casual eatery all fired up for growth

Fully customized pizzas tailored to each guest’s liking, served up in minutes. That’s the idea behind PizzaRev, a Los Angeles-based fast-casual pizza chain whose “build-your-own” approach is bringing food customization to a new level.
Toys"R"Us names new global PR leader

Toys“R”Us is adding some communications expertise from Best Buy as the toy retailer announced it has named a new executive vice president.

The retailer said Amy von Walter will join the company as Executive Vice President, Global Communications and Public Relations, effective March 14. She will report directly to Chairman and CEO Dave Brandon.
The Container Store puts a lid on product management

Specialty storage retailer The Container Store not only helps customers organize their lives on the front end, but is also getting more organized on the back end.

The Container Store, headquartered in Coppell, Texas with 79 stores, has completed the implementation of PlumSlice's Select application to streamline its product selection and procurement process.
Lessons from Uber's Playbook

If you were an Uber user in Austin, Texas, this fall, you might have been surprised to see the option to take a horse and buggy instead of a car appear on your smartphone.

The tongue-in-cheek offer was part of Uber’s effort to inform and mobilize customers in its fight against what the company contended were antiquated regulations being considered by local government.
Experience Counts

There may be debate among presidential candidates about whether experience is a positive or negative attribute, but for open-air centers, experience is a must. With the ease of online shopping, today’s consumers need a reason beyond the chance to visit their favorite stores to make a trip to their local center.
Mobile Payment Scorecard

Apple did not create the mobile payment market when it launched Apple Pay in September 2014.

However, Apple Pay did effectively bring mobile payment to the forefront of retailers’ omnichannel commerce strategies. Consumers are slowly starting to follow, with Deloitte data showing in-store mobile payments have increased from 5% of total in-store payments 2014 to 18% in 2015.
Taubman and Macerich complete purchase of Country Club Plaza

Kansas City -- Taubman Centers and The Macerich Company announced a joint venture for Country Club Plaza location in Kansas City, Missouri from Highwoods Properties. The mixed-use retail and office property was purchased for $660 million cash, excluding transaction costs. Taubman and Macerich each own a 50% interest in the center.
The one book every retailer must read

Even if overuse of the words disruption and transformation hadn’t diluted their meaning, they would still come up short when describing global economy altering trend envisioned by some that could have a devastating impact on consumer spending.