News

Interactive store map? Yeah, Staples got that
Staples is bringing the mobile and in-store shopping experiences a little closer together.

The office products giant is releasing a new interactive store map feature on its iPhone app. Currently, the offering is being piloted at 83 select stores across New Jersey, New York, Massachusetts and the Seattle area.
Kroger divisional exec to exit company
Russ Dispense, president of the King Soopers division of The Kroger Co., plans to retire on July 1 after 51 years with the company.

Dispense began his career with Kroger in 1965, when he joined King Soopers as a courtesy clerk. He served in various leadership positions in stores and district management through the years, as well as at warehouses, manufacturing plants and administrative offices. Dispense was promoted to VP of retail operations and merchandising for the King Soopers division in 1983. He also served as VP of real estate.

Walmart finds interesting use for drones

Drones are getting a lot of attention as a means of delivering products to customers. However, Walmart is reportedly testing the applicability of drones a little further back in the supply chain.
Report: Amazon suffers search outage

The search capability on Amazon.com reportedly malfunctioned for several hours the morning of Thursday, June 2.

According to TechCrunch, an outage prevented users from being able to search for products or open product categories on the Amazon.com homepage. The homepage itself and product pages were not affected by the service interruption, which appeared to be resolved as of 10 a.m. EDT.
Five Below goes above expectations in Q1; plans 85 new stores

Specialty retailer Five Below Inc. beat Wall Street projections for earnings and same-store sales in a hot first quarter of fiscal 2016.

Net income was $6.8 million, up 58% from $4.3 million the same quarter a year earlier. Higher gross profit and lower expenses boosted profit. Net sales rose 25% to $192.7 million, from $153.7 million. And the company reported same-store sales growth of 4.9%.
Conn’s names new CFO as Q1 disappoints; will open 10-12 stores

Specialty electronics and furniture chain Conn’s Inc. is shuffling its executive ranks as it swings to a net loss in the first quarter of fiscal 2017.

Lee Wright, formerly CEO for oil field service firm Professional Directional Enterprises Inc., will succeed Tom Moran as CFO, starting on June 22, 2016. Wright also has experience in the private equity industry. Moran, who joined the retailer in July 2015, is expected to remain at the company for a period of 120 days to support a seamless transition.
CEO Spotlight: Chris Rowland, Pet Supplies Plus

For Pet Supplies Plus, it’s all about convenience and service. The third-largest specialty player in a fast-growing business that has proven resilient even in hard times, the privately held retailer has found a sweet spot amid bigger box competitors with its friendly neighborhood-store positioning.
New Amazon fulfillment centers will ship items of all sizes

Amazon.com shoppers in the Midwest may be able to get a variety of goods a little quicker in the near future.

The e-tail giant plans to open two fulfillment centers in Edwardsville, Illinois, and create more than 1,000 full-time jobs between the facilities when they open. Amazon has an existing Illinois fulfillment center in Joliet where it currently employs 1,500 full-time employees, and also recently announced it will open a second Joliet facility that will create another 2,000 full-time jobs.
NRF asks for PCI DSS inquiry

The National Retail Federation (NRF) has asked the Federal Trade Commission (FTC) to conduct an investigation into an organization founded by the credit card industry that sets data security standards.

According to a letter from NRF senior VP and general counsel Mallory Duncan to FTC chairwoman Edith Ramirez, the practices of the Payment Card Industry Security Standards Council (PCI DSS) raise antitrust concerns.
Regional grocer improves customer experience with automation

By removing manual effort from the checkout and cash management processes in stores, Sunbury, Pennsylvania-based supermarket chain Weis Markets Inc. is making shopping easier.

Weis Markets has signed an agreement with Balance Innovations to provide its vbScout self-checkout management solution in all stores offering self-checkout, as well as VeriBalance currency management software and vbInSight corporate reporting software in all 162 stores in Pennsylvania, Maryland, New York, New Jersey and West Virginia.