News

Montgomery, Ala. -- Jim Wilson & Associates announced the addition of Doug Jeffords, VP of construction, and Evan Conder, development director.

Microsoft Corp. has opened its first Manhattan flagship, within blocks of its major competitor.

The new Microsoft store is located at the intersection of Fifth Avenue and 53rd Street, just several blocks away from Apple's Manhattan flagship with its famed glass cube entry. Microsoft has been planning the five-floor, 22,369-sq.-ft. store for more than six years.

Sleepy’s, The Mattress Professionals is staying awake when it comes to the latest in consumer payment.

The privately held specialty mattress and bedding accessories retailer has committed to upgrading to Ingenico Group smart terminals to securely accept EMV credit and debit cards and NFC/contactless mobile payments at all of its 1,000-plus stores by the end of 2015.

Retail enterprise technology provider JDA Software Group Inc. is increasing its 24x7 technical support capabilities for clients in North and Latin America.

JDA is opening a new Center of Excellence (CoE) in Monterrey, Mexico. The new facility is the fourth CoE, and the first in Latin America, operated by JDA to provide expert 24/7 support to more than 4,000 customers.

Japanese tire manufacturer Bridgestone is accelerating its growth plans in the United States by acquiring the Pep Boys auto parts chain, just as Americans are keeping their cars longer.

The Pep Boys – Manny, Moe & Jack Co. has entered into a definitive merger agreement with Bridgestone under which BSRO will acquire Pep Boys in an all-cash transaction for $15 per share, or approximately $835 million in aggregate equity value.

At the recent SAP Retail Forum held in Miami, I was part of a panel discussion titled, “Creating One Experience for the Digital Consumer.” Providing a consistent, integrated online and offline experience for digital shoppers is a multifaceted task that involves many platforms.

A lot of my commentary focused on how social media in particular can prove a crucial asset in creating a unified digital customer experience. Here are three specific thoughts on social retailing pulled from the panel discussion.

With (believe it or not) the holiday season almost upon us, it is time once again to take part in the annual ritual of crystal ball gazing and seasonal sales forecasts.

Microsoft is opening its first Manhattan flagship store, with a major competitor conveniently nearby.

Many retailers are still on a quest to offer customers a seamless experience.

Headquarters layoffs are spreading throughout the retail industry with J.C. Penney joining Walmart and Dollar General in making deep cuts to its non-store workforce.

The department store retailer on Thursday said it planned to cut 300 of its 3,400 home office positions to reduce expenses and achieve financial targets.