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  • Home Depot looking to grow sales this spring

    Home Depot’s is touting improved omnichannel capabilities and an innovative product offering as its seventh annual “Spring Black Friday” sales event gets underway.

  • Discount grocer on fast-track

    Aldi is expanding its fledgling footprint in Southern California.

    On Thursday, April 21, the grocer will open six stores in Los Angeles County, three in Orange County and one store in San Bernardino County.

    The April openings are part of Aldi’s plan to open approximately 45 stores in Southern California by the end of 2016, eight of which opened last month.

    Currently, Aldi operates nearly 1,500 U.S. stores in 33 states.

  • Whole Foods Market reveals opening date, other details for new 365 store format

    Whole Foods Market will take the wraps off its new value concept, 365 by Whole Foods Market, on May 25 in Silver Lake, California.

    Two additional 365 locations will open in 2016 – in Bellevue, Washington, and Portland, Oregon. Up to 10 stores are expected to open in 2017.

  • Newegg hatches social customer support

    Digital computer and electronics retailer Newegg wants to engage customers wherever they are, including on one of the world’s most popular social messaging apps.

    Newegg will begin using Facebook Messenger to provide customer support. The e-tailer currently offers customer support options via email, SMS text message, phone and chat. Giving customers the ability to engage with Newegg’s customer support representatives via Messenger is an important asset to add to the company’s mobile strategy, according to executives.

  • Petco on track with store expansion

    Specialty retailer Petco will open seven new stores in April as part of its 2016 growth plan, which includes 20 new store openings year-to-date.

    In addition to the seven new locations, the retailer is also expanding one location to accommodate growth in Swampscott, Massachusetts, and remodeling seven stores in San Antonio.

  • Sears expands omnichannel service; hopes more people will seek out ‘expert’

    Sears Holding Corp. is making a timely expansion to its seamless “Meet With An Expert” service as it looks to engage with shoppers this spring.

    Sears has extended its “Meet With An Expert” service introduced last fall to its lawn and garden department. The free service allows online shoppers to schedule in-store appointments with experts in specific product areas.

  • Teen apparel retailer files for bankruptcy

    In a not unexpected move, beleaguered teen apparel retailer Pacific Sunwear of California Inc. filed for Chapter 11 bankruptcy court protection.

    In a court filing on Thursday in Delaware, the Anaheim, California-based retailer listed assets in the range of $50 million to $100 million and liabilities of between $100 million and $500 million. It listed Simon Property Group and Nike Inc. among its top creditors. The chain named RCS Real Estate Advisors, New York, as its real estate advisor.

  • Report: How to win over millennial customers

    Value and communication are the keys to winning over millennial consumers, according to a survey of 600,000 consumers conducted by J.D. Power.

    The 2016 survey polled more than 634,000 consumers, including 126,315 millennials and 246,594 Boomers. Pete Trujillo, senior manager of industry analytics at J.D. Power, hosted a webinar this week to highlight data from the survey, titled "Millennials Insight Report: The Customer Experience Perspective."

  • Bed Bath & Beyond rewards investors in new ways

    Bed Bath & Beyond has entered a new phase in its growth trajectory, becoming more aggressive in returning cash to shareholders and initiating a quarterly dividend as opposed to fueling top-line growth with rapid store expansion.

  • Pilot Flying J in LED lighting retrofit

    Pilot Flying J, the largest operator of travel centers in North America, is upgrading the indoor and outdoor lighting at select locations.

    The company has entered into an agreement with Cree for an LED retrofit of interior and exterior lighting, to include parking lot canopies, downlights and area luminaires for various new and existing travel centers. The program is underway, with retrofits completed at nearly 100 Pilot and Flying J Travel Centers to-date and plans to roll out dozens of new stores annually over the next five years.

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