Survey: Brick-and-mortar shoppers expect digital servicesA new survey indicates a strong omnichannel customer experience is key to physical store success. Exclusive Q&A: Lands’ End begins omnichannel design with customerChain Store Age recently spoke with Sarah Rasmusen, chief customer officer of vertical specialty apparel retailer Lands’ End, about the company’s highly customer-centric approach to providing an omnichannel shopping environment. Rite Aid Q2 loss narrows, sales top Street; gives upbeat forecast Rite Aid Corp. narrowed its quarterly loss as sales continued to rise during the pandemic. Ulta Beauty suspends entry into Canada Ulta Beauty is putting all its focus on its U.S. operations amid the pandemic. Survey: 50% of retailers received some form of rent relief from landlords Compromises between retailers and their landlords on outstanding rent obligations has been crucial to many retailers’ survival during the pandemic. CarMax drives omnichannel experience coast to coast The largest used car dealer in the U.S. has integrated its in-store and online channels nationwide. Gap revamps rewards program across core brands Gap Inc. is introducing a new corporate loyalty program that will be individually branded for its four major store banners. Kroger debuting health platform with a little help from famous friends The Kroger Co. is launching a new Wellness Experience platform, and pop star Jewel is helping spread the news. Academy Sports and Outdoors sets IPO terms Academy Sports and Outdoors is looking to raise $250 million for its initial public offering. Bed Bath & Beyond closing these 63 stores by yearend Bed Bath & Beyond has unveiled the first group of stores that it plans to shutter as part of its ongoing restructuring efforts. First Previous 1913 1914 1915 1916 1917 Next Last
