Five Steps to Improve the Customer ExperienceThe customer experience is becoming more and more important for all companies and industries. Amazon enables same-day fulfillment for partners including Best BuyThird-party sellers on the Amazon site, including some major chains, can now fulfill online orders for local customers in designated stores. Calvin Klein most ‘data trustworthy’ fashion brand An iconic American brand that has existed since 1968 has been rated the fashion brand that American consumers trust most to share their personal data. Kite and RPAI merge to become a power in open-air centers Big grocery-anchored center owner Kite Realty Group has closed its $7.5 billion merger with mixed-use project standout Retail Properties of America. Buffalo Wild Wings testing robot that specializes in frying chicken wings Restaurants are testing robotic solutions to help staff kitchens as one way of dealing with the labor shortage. Lovesac scales to $1 billion with optimized core business processes A modular furniture retailer is basing rapid growth on an integrated business platform. Walmart launches in-store bitcoin pilot with Coinstar Shoppers can now purchase bitcoin at Coinstar kiosks in 200 Walmart stores. Amazon beats Walmart in online revenue, lags in online growth Amazon and Walmart can both claim victories in their increasingly intense competition in the e-commerce realm. Survey: Consumers open to marketing tech, have privacy concerns U.S. consumers’ view of new marketing media and technology has grown more positive since COVID-19 began, but many worry about data collection. Study: Americans to spend $160 billion on secondhand items in 2021 Resale is booming, with no signs of slowing down anytime soon. Yelp: New business openings above pre-pandemic levels Businesses related to beauty, hospitality and leisure are helping to drive growth in new businesses overall. Genesco names new finance head Genesco Inc. has made it permanent — at least for a couple of years. First Previous 1340 1341 1342 1343 1344 Next Last