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MOBILITY

  • M.Gemi bolsters in-store experience

    M.Gemi, the Boston-based Italian-made footwear brand, is using a digital tool to drive in-store customer satisfaction.   The direct-to-consumer retailer, which was founded online but recently jumped to the physical space, has launched an app for store associates that combines online and offline functions, allowing associates to provide an elevated experience for store shoppers.     

  • Furniture e-retailer debuts live delivery tracker

  • Study: Cash is still king for U.S. consumers

    Despite the rise of electronic, mobile and contactless payments, physical currency remains a favored choice for consumers in the United States.   This was according to “In Cash Consumers Trust. But How Do Retailers Make it Pay?,” a report from cash technology solutions provider Glory. The study is based on responses from 1,500 consumers in the U.S., U.K. and Australia.  

  • Survey: Most shoppers will visit stores this holiday season

    Unfazed by store closures, shoppers plan to get most of their holiday shopping done in-store this year.    Nearly three-quarters of consumers (71%) plan to do the majority of their holiday shopping in physical stores — the same percentage from a similar poll a year ago. Additionally, the vast majority (88%) plan to at least visit stores this holiday season.  

  • The busiest online shopping day in history will be...

    Black Friday is still No. 1 when it comes to setting sales records.   Black Friday, which falls on Nov. 24 this year, will be the busiest digital shopping day in U.S. history, exceeding Cyber Monday (Nov. 27) for the second year in a row, according to a report by Salesforce.  

  • Amazon in big restaurant push

    Amazon is upping its restaurant delivery program in a move to add some of the nation's best-known chains to its menu.   Olo, a New York-based food delivery service, announced that it is integrating Amazon Restaurants’ delivery service into its ordering platform. The collaboration potentially gives the online giant access to 200 restaurant brands, including Chipotle, Denny’s, Five Guys Burgers & Fries and Jamba Juice, among others.    

  • Contact-free payment speeds up checkout at discount grocer

    Aldi is making it easier for customers to pay for purchases.   The fast-growing deep-discount grocer now accepts all forms of contactless payment, including Apple Pay, Google Wallet and Android Pay. All options are available across Aldi’s nearly 1,700 stores nationwide.   Shoppers can pay for their groceries by tapping their contactless-enabled bank card, smartphone or other wearable device on a dedicated payment terminal.   

  • Discounter ups mobile game with in-store location technology

    Target Corp. is making it easier for customers to find their way around its stores — and to quickly find what they are looking for.   The chain is integrating beacon and Bluetooth technology into its mobile app. It will show the shopper’s location in real-time on the app's map as they move about the store, and display nearby Cartwheel deals. Shoppers will also be able to find an item on the map through their digital shopping list.  
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