Fraud doesn’t take a holidayOnline fraudsters celebrated the 2018 holiday season with amplified efforts. QVC emphasizes digital convenience in new app, rebrandQVC is making its customers an offer of a more user-friendly, digitally-focused shopping environment. Five steps to omnichannel power Results of a new retailer survey illustrate the path to omnichannel success. David’s Tea nudges associates for better customer service with app Specialty tea retailer David’s Tea is offering guidance to its in-store “Tea Guides” with a mobile app from Nudge Rewards. Birks Group offers new mobile shopping option Luxury jewelry retailer Birks Group is opening its mobile commerce business to Chinese social media/m-payment platform WeChat in its Canadian banners. Hy-Vee takes high-tech approach to food waste Hy-Vee is piloting a mobile app that promotes soon-to-expire products. Analysis: Importance of mobile grows in holiday shopping Mobile commerce and traffic experienced sharp growth during the 2018 holiday season. Tech Viewpoint: Three Ways Computer Vision is Transforming the Store One of the more interesting artificial intelligence (AI) technologies to gain popularity in retail is computer vision. CSA Q&A: Where is retail IT innovation heading in 2019? Rapidly evolving technology capabilities are transforming retail in every part of the enterprise. Study: Gen Z is truly the digital generation Retailers targeting Gen Z consumers need to offer the right kind of omnichannel customer experience. First Previous 197 198 199 200 201 Next Last
