Convenience store giant jumps into chatbot game7-Eleven is trying its hand at conversational commerce. Americans can’t stop looking at their smartphonesAmerican consumers have earned a new nickname: “device-dependent.” Study: Rising shopper expectations outpace in-store service Overall shopper satisfaction is on the upswing, but many customers are still unsatisfied with customer service. Tech Bytes: Three Singles Day lessons for Black Friday prep Retailers that still don’t believe they have anything to learn from Singles Day may have a long road ahead if they want to stay competitive. Faster online shopping options top Target’s holiday strategy Target is relying on its store network to get online orders to shoppers faster than ever before. Study: Digital strategies top retailers’ holiday wish lists Savvy retailers will use digital marketing strategies to drive traffic to both their e-commerce and physical locations this holiday season. Study: Digital coupon redemptions to nearly double by 2022 Digital coupon redemptions are surging — and show no sign of slowing anytime soon. Adobe: Online holiday shopping gets a jump-start in November Online customers aren’t waiting until Black Friday weekend to put a dent in their holiday shopping. Alibaba's Singles Day shatters records Not only did Alibaba Group's Singles Day smash its own record, its volume exceeded the combined U.S. sales of Black Friday and Cyber Monday. Walmart goes upmarket in fashion partnership with Lord & Taylor The quest to take on Amazon is making for some strange bedfellows. First Previous 171 172 173 174 175 Next Last
