Report: New app streamlines Amazon’s truck drivers’ deliveriesAmazon is speeding up truck drivers’ warehouse visits. Study: Retailers need to ‘tune in’ and anticipate customers’ needsTo reign successful this holiday shopping season, retailers must understand what trends are influencing customer purchase decisions. Poshmark debuts newest shopping tool—and it’s voice-enabled Poshmark is playing matchmaker between its buyers and sellers — and Amazon Alexa is making the connection. Study: Rising shopper expectations outpace in-store service Overall shopper satisfaction is on the upswing, but many customers are still unsatisfied with customer service. Tech Bytes: Three Singles Day lessons for Black Friday prep Retailers that still don’t believe they have anything to learn from Singles Day may have a long road ahead if they want to stay competitive. Study: Retail website functionality must support quick purchase decisions As the duration of online shoppers’ purchase decisions drops to a mere day, retailers’ window to grab their attention is shrinking. Convenience store giant jumps into chatbot game 7-Eleven is trying its hand at conversational commerce. Americans can’t stop looking at their smartphones American consumers have earned a new nickname: “device-dependent.” Study: Digital coupon redemptions to nearly double by 2022 Digital coupon redemptions are surging — and show no sign of slowing anytime soon. Faster online shopping options top Target’s holiday strategy Target is relying on its store network to get online orders to shoppers faster than ever before. First Previous 173 174 175 176 177 Next Last
