Survey: Holiday shoppers receptive to hearing from retailersA new survey reveals the types of communication most consumers want to receive from retailers this holiday season. Peet’s Coffee revamps rewards programPeet’s Coffee is perking up its Peetnnik Rewards loyalty program with increased flexibility and faster accumulation of points. Adobe: Online holiday sales to set record despite supply chain issues Online retailers have reason to be merry this holiday season, as Adobe is predicting a 10% year-over-year increase in digital sales. CSA Exclusive: Rap star-founded cannabis retailer eyes new stores Cannabis retailer Dr. Greenthumb is rapidly growing from its origins as the subject of a late 1990s rap song to a national, omnichannel enterprise. Exclusive Q&A: CVS leverages AI to promote flu shot awareness CVS is preparing for an anticipated difficult flu season with an artificial intelligence-based, personalized messaging campaign. Drive-thru grocer puts in-store spin on ultrafast fulfillment A drive-thru grocery chain that fulfills orders within minutes is applying the methodology behind ultrafast delivery to in-store pickup. Walmart beta tests text-to-shop feature Walmart customers may soon be able to text their shopping list. Study: Consumers follow brands on Pinterest, TikTok Brands looking for followers should create a presence on Pinterest and TikTok, and “influencers” may not be so influential. CSA Exclusive: COVID-19 accelerates change in customer expectations A webinar from RSR Research highlighted how the pandemic has intensified an already significant period of evolution in how retailers serve customers. Sephora introduces new same-day delivery, live help services A beauty giant is expanding its same-day delivery options and reintroducing an online shopping advisory tool. First Previous 128 129 130 131 132 Next Last
