Amazon tops digital customer experience rankingsAn e-commerce titan receives the highest ratings across four crucial customer satisfaction drivers. New York & Co. parent seeks online transformation with cloud-based AIRTW Retailwinds is putting some wind behind its digital sales. Grubhub joins monthly subscription club Grubhub is directly competing with Uber Eats and DoorDash with its new monthly subscription service. Krispy Kreme kicks delivery into high gear Krispy Kreme is delivering on a key customer service enhancement it has long been piloting. The Knot ties deal with celebrity couple An actress and her former pro surfer fiancé are publicizing their registry on a digital wedding platform. Product discovery wars 2020: Google, Amazon and your retail business Google’s recent revamp of its product discovery tool is designed to fend off competition in the U.S. from Amazon in the $55 billion search advertising market. This state has the most Amazon ‘makers’ The U.S. state and city with the most sellers on the Amazon Handmade store are on opposite coasts. Duck Donuts takes flight with mobile rewards A rapidly-growing franchise chain is offering points and special shopping features to members of its new loyalty program. Harps Food Stores plays personalized tune for shoppers A regional supermarket chain is applying artificial intelligence to customer engagement. QVC, HSN bring ‘The Big Find’ to life Winners of a product search held by two multiplatform video retailers are starting to launch sales. First Previous 235 236 237 238 239 Next Last