CSA Q&A: Holiday success requires supply chain transparencyExpected surges in holiday e-commerce, along with unpredictable demand spikes, mean retailers must collaborate closely with suppliers. Deloitte: Contactless and online shopping in big demand this holiday seasonConsumer anxiety over COVID-19 means retailers who remove the need for personal contact from shopping may have the brightest holiday. Survey: BOPIS, brand values can lead to happy retailer holidays Many consumers are scaling back their holiday plans, but retailers can still capture their spending. eBay takes on Amazon in refurbished market eBay is opening a dedicated storefront for refurbished inventory in time for the holidays. Google introduces new e-commerce tools for retailers and consumers Participants on both sides of e-commerce retailing are getting new features from Google just in time for the holidays. Bloomingdale’s holiday plans include special events and same-day delivery Bloomingdale’s is kicking off its holiday season with an omnichannel “Give Happy” campaign. Sam’s Club offers holiday shoppers a virtual ‘Christmas Vacation’ Sam’s Club customers can digitally immerse themselves in a classic 1980s holiday film. Banana Republic returns to national television — here is the ad Banana Republic has unveiled its first seasonal ad to air on national television since 2005. ACSI: Amazon customer service rating falters during COVID-19, but it’s not alone No internet retailer has improved customer satisfaction during the pandemic, but Amazon has seen a particularly notable decline. Alibaba ‘doubles up’ for Singles Day 2020 Chinese e-commerce giant Alibaba Holding Group Ltd. is offering a new shopping window and more livestreaming and international sales for the world’s largest online sales event. First Previous 195 196 197 198 199 Next Last
