Saks expands influencer marketing to TikTokSaks is launching its first-ever promotional content series on TikTok. Mobile e-commerce platform Wish rolls out shoppable videoOne of the world’s largest e-commerce platforms is entering the rapidly-growing shoppable video space. Walgreens expands electric vehicle charging with promotional twist A retail pioneer in providing electric vehicle (EV) charging stations at its stores is adding new stalls across the U.S., and gaining a new promotional tool in the process. Shoppers want retailers to use these customer experience tools A new survey reveals some very specific consumer preferences regarding the customer experience technologies they encounter. Timberland launches immersive gamified experience Timberland is giving customers the chance to virtually relive major moments from its corporate history. Fast delivery startup launches music label for employees Failed “American Idol” contestants may want to apply for a job with Gorillas. Survey: Bad customer experience kills brand loyalty quickly It doesn’t take many bad service experiences to turn a loyal customer against your brand. Survey: The key to brand loyalty is… Most consumers are only loyal to a limited number of brands, so understanding what drives brand loyalty is key. Forever 21 pilots livestream shopping app Forever 21 is the latest retailer to experiment with shoppable livestream events. Study: Subscription retail had a healthy 2021 Online subscription retailers brought in plenty of new customers last year. First Previous 131 132 133 134 135 Next Last