Store Systems

St. Louis – Build-A-Bear Workshop Inc. has named Chris Hurt as COO. Hurt has more than 20 years of retail experience in senior leadership roles and most recently held the position of senior VP of North America at American Eagle Outfitters Inc.

Hurt will lead the Build-A-Bear Workshop retail and operations teams to drive sales and profits, while promoting ongoing growth for the business. He will oversee all business operations, including the corporate strategy and structure for stores. He will report to Sharon Price John, CEO.

Aspiring musicians with big dreams but no way to pay for them now have options thanks to a new credit initiative launched at the nation’s leading musical instrument retailer.

Guitar Center, operator of 260 stores nationwide, and Synchrony Bank, formerly GE Capital Retail Finance, reached a multi-year agreement that allows Guitar Center to provide a private label credit card program. The program is expected to launch in the third quarter of 2015 and also includes a stipulation that Synchrony Bank acquire the assets of an existing card program.

Santa Barbara, Calif. - The Walking Company, has selected Epicor Retail solutions to support a more personalized in-store customer experience. The retailer has deployed Epicor Retail CRM 7.0 to support the launch of its new loyalty program, and Epicor Retail Clienteling to support improved store associate/customer engagement.

The Walking Company is also rolling out the Epicor Retail Store Point of Sale (POS) solution across its 210-plus store retail enterprise.

Youngstown, Ohio -- The Picture People will open new studios in four Cafaro malls, according to the Youngstown, Ohio-based mall owner. The studios, which range in size from 1,800 sq. ft. to 2,700 sq. ft., will open by late May in Eastwood Mall (Niles, Ohio), Governor’s Square Mall (Clarksville, Tennessee), Huntington Mall (Barboursville, West Virginia) and Kentucky Oaks Mall (Paducah, Kentucky). In each case, this will be the first location for The Picture People in those respective states.

Dick’s Sporting Goods plans to spend $850 million over the next three years to add as many as 150 stores while growing total sales to as much as $9 billion with e-commerce contributing more than $1 billion.

New York – Cyberattacks are becoming increasingly sophisticated, but that many criminals still rely decades-old techniques such as phishing and hacking.  According to the 2015 Verizon Data Breach Investigations Report, the bulk of the cyberattacks (70%) use a combination of these techniques and involve a secondary victim, adding complexity to a breach.

Center City, Pa. -- X Team International, an international alliance of retail real estate advisors, announced that partner MSC Retail has completed a lease transaction with New Balance Experience Store at 1615 Walnut Street in Center City.

The new 2,200-sq.-ft. ground-floor retail space is located on Philadelphia’s leading high street, and will sit alongside The Apple Store, Urban Outfitters and Free People. It opened on April 1.

With Earth Day upon the retail industry all sorts of operators are touting accomplishments, including Staples where an impressive milestone demonstrates how a company can do well by doing good.

The company said it has collected more than 450 million ink and toner cartridges for recycling in the U.S. since 2005, averaging more than 60 million cartridges per year for the past four years. Through the cartridge recycling program, Staples has helped recover and recycle 234 million pounds of plastics and metals, diverting roughly the weight of 8,000 full garbage trucks from landfills.