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Store Systems

  • Saks offers online shoppers the human touch

    Saks Fifth Avenue is offering personalized service from store associates to customers beyond the confines of the store.

    Partnering with personalized e-commerce technology provider Salesfoor, Saks is letting online customers create customizable Saks.com boutique pages. The pages contain personally curated assortments of Saks merchandise, accessible through a dedicated URL.

  • Google says, ‘look ma, no hands’

  • Barnes & Noble grows sales; to debut new store format

    Barnes & Noble produced a same-store sales increase in its third quarter which, although meager, is an impressive accomplishment given intense competition from Amazon. In announcing its results on Thursday, the company also revealed that it will open four new prototype stores in its current fiscal year. The first is expected to open sometime this summer.

  • Barnes & Noble grows sales; eyes new format

    Barnes & Noble produced a same-store sales increase in its third quarter which, although meager, is an impressive accomplishment given intense competition from Amazon.

    Sales for the company’s third quarter ended Jan. 30 declined 1.8% to $1.4 billion, due to lower online sales and some store closure. Same-store sales increased 0.2% and if the company NOOK products are excluded the comp increase was 1.3%.

  • Mall launches ‘industry-first’ navigation app

    One of the nation’s most successful upscale shopping centers has launched an app to make shopping easier and more personalized.

    The Mall at Short Hills, in Short Hills, New Jersey, has launched an app that offers what the center calls “first-of-its-kind” indoor navigation technology and a host of other shopper-friendly functionality.

  • Stage Stores to close 30 units after weak Q4

    Warm weather was a problem for most retailers in the fourth quarter, but Houston-based Stage Stores also got hit by weakness in the energy sector and the Mexican Peso.

  • Target investing billions in technology

    The discounter plans to invest some $1.8 billion in 2016 on capital projects, with the majority going to e-commerce and supply chain improvements, as well as in-store improvements. And starting in 2017, Target will ramp up its tech spending even more, Fortune reported. [Fortune]

  • Kroger’s comp streak continues, cap-ex to surge

    The lack of food price inflation which has affected the performance of many grocers had little impact on fourth quarter results at Kroger’s, a company whose string of quarterly same-store sales increases has now entered its 13th year.

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