Store Systems

In reaction to changes that have transpired in the adjoining East Cambridge and Kendall Square neighborhoods since it debuted in 1990, CambridgeSide Galleria outside of Boston is undergoing a $30 million makeover.   Owner New England Development calls it a “repositioning” that will see the “Galleria” tag dropped from the title of the center, one of the first regional enclosed malls erected in an urban setting. It is the centerpiece of a 1.2-million-sq.-ft. mixed-use project that includes office space and a hotel.

Macy’s is toying with a lofty idea that could create more traffic at its Herald Square store in New York City.  

Even Amazon isn’t immune to the occasional online hiccup.   Pages failed to load across the online store on Wednesday, June 7. When they did, customers viewed a 503 error message, along with snippets from the online retailer’s “Meet the Dogs of Amazon” page, which included photos and stats of the company’s canines, according to The Verge.  

Meijer plans to open its smallest urban store yet — but with a twist.   The Grand Rapids, Michigan-based grocer’s newest store will be nearly 30,000 sq. ft., but it won’t feature the Meijer moniker. Instead, the store will go by the name, Bridge Street Market. Construction begins in July, and is expected to be open for business in the early fall of 2018.  

CVS Pharmacy has expanded its footprint in Illinois.

Walmart is once again raising the stakes in the online grocery game.   In another move that takes a direct hit at AmazonFresh Pickup, the discounter quietly began testing an automated kiosk at a single store in Oklahoma. The 20-ft.-by-80-ft. kiosk, which resides in the parking lot at the Walmart Super Center in Oklahoma City, is fulfilling hundreds of grocery orders placed by customers who shop online or through their mobile browser, according to The Oklahoman.  

Amazon is giving Prime members another way to shop — through their Amazon Fire TV.   Amazon Fire TV already streams Web-based content, such as videos, music and games on the “big screen.” Now Amazon’s new app lets Prime members search and browse Amazon products and make purchases directly through their Fire TV remote, according to TechCrunch.  

BevMo has made a move to further boost its store experience.   Matt Navarro was named senior VP of operations for the beverage retailer, responsible for all store operations, customer service and loss prevention. In this position, Navarro will be tasked with elevating BevMo’s in-store shopping experience, including driving customer loyalty, enhancing its service model and strengthening employee development programs.