BevMo taps former Dick’s Sporting Goods exec to oversee store operations

BevMo has made a move to further boost its store experience.



Matt Navarro was named senior VP of operations for the beverage retailer, responsible for all store operations, customer service and loss prevention. In this position, Navarro will be tasked with elevating BevMo’s in-store shopping experience, including driving customer loyalty, enhancing its service model and strengthening employee development programs.



Most recently, Navarro served as Dick’s Sporting Goods’ regional VP, a position he has held since 2015. In that role he was responsible for the retailer’s West Coast operations. Prior to that, he spent more than 16 years at Staples, starting as a district manager in 1998, and rising to the position of regional VP in 2009.



As regional VP, Navarro oversaw district managers and regional support staff covering California, Oregon, Nevada, New Mexico and West Texas. While at Staples, Navarro achieved a number of corporate awards, including the Chairman Award for customer service for three consecutive years.



Navarro began his career in retailing at Consolidated Stores, where he was a store manager in Los Angeles, and a district manager in San Francisco/Oakland.