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Family-Friendly Boost
Rising consumer expectations have driven a corresponding increase in retail amenities, especially family-oriented provisions such as baby changing tables and child-seating products. Chain Store Age talked with Koala Kare Products’ Brendan Cherry about the evolution of family-friendly retail over the decades.
Since you introduced your first baby changing station some 25 years ago, how has the public’s perception of these types of retail amenities evolved?
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The Bay testing virtual greeter
New York City -- Canadian department store retailer The Bay is testing a virtual greeter at its Toronto flagship, according to the Globe & Mail.
The greeter, a life-like digital image of a female that is projected on a glass panel, is located near an interactive display of high-end gifts on the main floor. Named Anna, the image is prompted by sensors in the ceiling to start talking when customers approach.
The system was developed by 4D Retail Technology Corp., according to the report.
