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Store Systems

  • Canada’s Hudson’s Bay to buy Saks

    NEW YORK — Hudson’s Bay Company has reached a deal to buy Saks Inc. in a deal that is expected to bring the luxury department store company to Canada. The Canadian retail conglomerate, which which operates Lord & Taylor in the United States and Hudson Bay in Canada, will purchase Saks for a total of about $2.9 billion. Purchase price includes $16 per share of Saks as well as the assumption of Saks’ debt.

  • Natural Grocers positions itself for accelerated growth

    DENVER — Natural Grocers by Vitamin Cottage is opening two new stores in August, as it looks to accelerate growth following last year's initial public offering.

  • Video Makes the Omni-Channel Retail Star

    A former editor used to tell me “A picture is worth a thousand words – a thousand words you don’t have to write.” For omnichannel retailers, the value of video is even greater than that of still photography to journalists. As the popularity of online video content continues to climb with consumers, retailers ignore its potential as a means of customer engagement at their own risk.

  • Samsonite taps M19 to deliver omnichannel platform

    TORONTO -- MI9 announced that Samsonite Company Stores, the North American retail and ecommerce division of Samsonite, has selected MI9 to provide its omnichannel retail platform.

  • Try before you buy – a membership – at Sam’s Club

    Back-to-school shoppers get a free three day pass at Sam’s Club beginning August 2, as part of an initiative to increase membership at the warehouse club.

    Sam’s is inviting shoppers to visit its more than 600 clubs beginning Friday, August 2, without paying any type of membership fee or non-member surcharge. The retailer has conducted similar open house events in the past as a means to expose shoppers to the Sam’s Club experience and hopefully convert a meaningful number to dues-paying members, at either the $45 base membership level or $100 Plus member level.

  • Eastern Canada supercenter assault now underway

    Walmart has opened its first supercenter in Canada’s eastern Maritime provinces of New Brunswick and Nova Scotia. The retailer, which has operated in Canada for nearly two decades, plans to invest $90 million this year in the renovation and expansion of nine locations in New Brunswick and Novia Scotia.

  • Walmart opens first superstore in Canada’s Maritimes

    Halifax — Walmart Canada on Friday opened its first supercenter in Atlantic Canada, in the Halifax Shopping Centre Annex in Halifax.

    The store is one of 37 supercenter projects planned for the company's current fiscal year, which ends January 31, 2014. The projects, which were announced earlier this year, include building new stores and expanding, remodelling or relocating existing stores and represent an investment of more than $450 million in the Canadian economy.

  • Report: E-tailers beat omnichannel peers in customer satisfaction

    Chicago — Pure-play e-tailers are doing a better job in satisfying their customers overall than omnichannel retailers, but omnichannel retailers have an edge in select functional areas like checkout. According to results of the mid-year Customer Feedback Index (CFI) from OpinionLab, e-tailers had an average CFI score of 481, compared with a CFI average of 457 for omnichannel retailers.

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