Workforce Management

Brick-and-mortar stores are developing more creative experiences to get customers into the stores this holiday season, but the big question is: Will employees be able to execute?

Changing shopping patterns are creating new opportunities in retail employment.

Scheduling is one of the hardest parts of managing retail employees — and that goes double (if not more so) during the holidays.

Last week’s election results will embolden labor community and shake up political dynamics in Congress, according to weekly recap of retail-related legislative developments.

Retail hiring took a dip in the month leading up to the holiday shopping season.

Despite the rise of e-commerce, physical stores are attracting more shoppers — especially as retailers combine unified commerce services.

Retailers that fail to invest in technology to meet peak holiday demands will land them right on the naughty list with holiday shoppers.

Expecting shipping volume to jump 5% this holiday season, UPS is on track to shatter its holiday shipping records.