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Workforce Management

  • Department store giant scales back holiday hiring

    Fewer stores translates into reduced holiday hiring for Macy's this year.   Macy's plans to hire a total of 80,000 workers for the holiday rush, down from about 83,000 last year. The company has been closing underperforming stores and currently operates some 70 fewer stores than it did last year.  
  • Fair Scheduling Laws: Implications for retail, and navigating the changes

    Oregon passed Senate Bill 828, known as the “Fair Work Week” law, last month. This law requires foodservice, retail and hospitality employers to give hourly workers reliable work week schedules upon hire, maintain a voluntary list of standby employees to address unanticipated customer needs or unexpected employee absences, and provide their workers with advance notice of schedule changes.  
  • Holiday hiring outlook for retail looks positive

    Early signs from retailers indicate a hot job market for workers this holiday season.    Despite store closures and consolidation within the industry, retailers are signaling that there might be high demand for seasonal jobs, according to a forecast from global outplacement and executive coaching firm Challenger, Gray & Christmas.   
  • Target ups holiday hiring by 40%

    Target Corp. announced a major investment for the holiday shopping season.    The discounter said it plans to hire approximately 100,000 employees for the upcoming holiday season, which is up about 40%.    Additionally, Target will hire 4,500 workers at the company’s distribution and fulfillment centers to replenish products to stores and fulfill digital sales throughout the season.   
  • Williams-Sonoma going on hiring spree

    Williams-Sonoma is looking for a few good people — somewhere in the vicinity of 4,000 to be more exact.   The company will hold its first-ever National Hiring Day, on Thursday, Sept. 14, from 2 p.m. - 7 p.m. local time. The event will be held at all Williams-Sonoma branded stores across the U.S. and Canada.  
  • Preparing for Data-Driven Labor Management

    No matter how many robots, kiosks and shiny technology are readily available to improve the in-store experience, retail stores still need human power to operate and provide personalized customer service through store associates. After all, the human touch still gives brick-and-mortar retailers a key advantage over e-commerce merchants.   
  • New Oregon law impacts employee scheduling in stores

    Oregon has become the first state in the nation to pass legislation that puts an end to on-call scheduling by guaranteeing hourly employees advance notice of their work schedules.  
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